Auction giant
eBay
has announced plans to incorporate its recently acquired
Skype
VoIP service into its listings so that US buyers and sellers can communicate
in real time.
Bill Cobb, president of eBay's US arm, unveiled details of the trial scheme
last night in which sellers will be encouraged to include 'Skype Me' links on
auctions in 14
eBay
categories, including
cars,
property,
jewellery
and certain
collectables.
From 19 June interested buyers can click the link in the 'Ask a seller a
question' area of an auction page. The free feature allows people to speak
instantly via voice call, text message or
video conference
call.
EBay hopes that by discussing item specs, delivery arrangements or other
details in real time, buyer and seller will experience a safer and easier
transaction.
"Skype represents a tremendous opportunity for our sellers to connect even
more closely with their buyers," Cobb said in a statement.
EBay paid £2.2bn for
Skype last year but has been cautious about incorporating Skype's free
voice-over IP service into its core business until now.
The scheme is expected to be introduced to eBay sites in the
UK
and
Germany
soon. Skype links are already included in 25 per cent of listings on
eBay
Eachnet in China, and has been trialled in some European countries including
Belgium.
EBay chief executive Meg Whitman said at the firm's Analyst Day in San José
in May that the average selling price of items sold through Chinese auctions
that include Skype is twice as high as those without the VoIP service.
Skype claims 100
million users worldwide, with
13 million in
China alone. But take-up in the US has been slower than expected, and eBay's
'Skype Me' scheme is seen as a way of boosting its VoIP service in the US
market.
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