Almost a third of large companies in the UK and the US have admitted to
hiring snoops to read and analyse employees' emails in a bid to mitigate legal,
financial or regulatory risks.
A study of more than 400 companies with over 1,000 employees found that
companies are increasingly employing staff to read outbound emails. The study
was conducted by
Forrester
Research for email monitoring firm
Proofpoint.
The top concern is protecting financial privacy and the identity of
customers, followed by compliance issues and the prevention of information
leaks. Companies ranked monitoring for 'inappropriate content' and 'attachments'
as less important.
"It is not something that is broadcast," said Gary Steele, chief executive at
Proofpoint. "There are organisations where employees think they can say whatever
they want to say and nobody is going to read it."
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