The European mobile enterprise market is at an "inflection point"
characterised by growing demand that has caught many operators unprepared,
analysts reported today.
A newly published
Yankee Group report
said that several mobile network operators are only now rushing to adapt their
strategies to take advantage of demand from business customers.
The analyst firm noted that the leading European mobile
operators (Orange,
T-Mobile and
Vodafone) are
leading the charge to define coherent and segmented enterprise strategies that
offer higher value to consumer and business customers.
This approach is already proving successful for the three operators, which
are experiencing increased influence and positioning in the enterprise market.
Yankee Group maintained that the Western European mobile business market has
historically been something of a paradox, and that enterprise customers generate
a disproportionate amount of revenue.
However, as operators pursue segmented business-to-business strategies they
are achieving greater penetration levels per enterprise, especially in the small
and medium business market.
"Directional change in corporate strategy by Europe's leading mobile
operators over the past 18 months proves that the growth of the European mobile
enterprise market is promising," said Nicholas McQuire, senior analyst for
wireless/mobile in Europe at Yankee Group.
"The future success of these market leaders will be based on their ability to
become trusted enterprise IT advisors on mobility, and to create diverse
customised service portfolios."
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