Microsoft's latest
security patch is causing issues for users of several
HP products including cameras,
scanners and printers.
Problems include blocked access to special folders like My Documents and My
Pictures, and Office applications that stop responding when users try to save
files in the My Documents folder.
Microsoft said in a
security
bulletin that the issue could also cause Internet Explorer to become
unresponsive.
Another problem affects users of the
Sunbelt
Kerio Personal Firewall who are receiving prompts from the application when
Internet Explorer is trying to launch a security application included in the
update.
Microsoft released an application as part of last week's security patch that
validates shell extensions before they are initiated by Windows or Internet
Explorer.
This prevents attackers from installing code on a system when a user visits a
specially crafted website.
But the Sunbelt Kerio Personal Firewall will prevent Internet Explorer from
executing the new application as a security measure.
The HP issues are caused by the vendor's
Share-to-Web
software that comes bundled with several of its hardware products. The
application is automatically started when a system boots up, and is flagged by
the new shell validation tool.
"The change is not related to a software vulnerability, merely a product
behaviour change to make the product more resilient to attack," Microsoft
security programme manager Mike Reavey said in a
blog
posting.
Microsoft has provided instructions on how to repair both issues
on
its website.
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