Firms drowning in performance monitoring data

Many companies switch off costly monitoring systems due to volume of false alerts

Robert Jaques

A recent study has claimed that, although many companies have invested heavily in leading performance monitoring applications, IT departments are simply switching off the systems because they are drowning in the data they generate.

According to a survey conducted by analysis software firm Netuitive, many firms are sacrificing system functionality because they are plagued by false or non-critical alerts.

Advertisement

As a result, administrators either set thresholds extremely high to avoid excess alerting or turn their monitoring tools off altogether despite the substantial investments in these products.

Over 40 per cent of respondents in larger organisations reported receiving 100 to as many as 5,000 alerts a day, of which at least half are false-positives.

Of the 195 IT organisations surveyed, 39 per cent said that they either intentionally set thresholds above optimum levels to avoid excess alerting, or turned off the alerting functionality completely.

This means that users are not reaping the benefits of their performance monitoring investments, according to the report, and are at risk of missing critical notifications that could avoid service degradations or outages.

Respondents reported that even diligent 'thresholding' failed to curb false alerts. Of those who devote 50 or more hours a quarter to thresholding, 43 per cent report that over half of their alerts are still false.

"Today's survey further validates the need for eliminating time consuming and error-prone manual thresholding," stated Nicola Sanna, chief executive and president of Netuitive.

The survey was based on telephone responses from 195 IT professionals with responsibility for managing leading performance monitoring systems in their organisations.

  • Have your say
  • Send to a friend
  • Print
  • Digg
  • Reddit
  • Share

Tags:

Do you agree?

Related whitepapers

Related jobs

Most watched

eu flag

V3.co.uk weekly debrief, 6 Nov 09

This week, Europe decides what to do with illegal file sharers

Intel unveils its micro server platform

Small-enclosure systems take aim at hosting market

IT white papers

Search white papers

Top categories

Poll

Impact of Information Overload poll

Impact of Information Overload poll

What is the biggest problem your firm faces as a result of the data explosion?

View poll results

Advertisement

Advertisement

Newsletter signup

Sign up for our range of FREE newsletters:

Existing User

Newsletter user login:

Enter email address to edit your newsletter preferences

Job of the week

Search thousands of IT jobs :

Search thousands of IT jobs:

Advanced search

Hiring now on ComputingCareers:

Related IT jobs

Search thousands of IT jobs :

Search thousands of IT jobs:

Advanced search

Spotlight

Piracy, privacy and processing power set to be hot topics for V3.co.uk Summit

Have you got a burning desire to quiz experts from...

iPhone

World's first iPhone virus surfaces

Images of 80s icon Rick Astley spell trouble

Airvana HubBub

Airvana debuts 3G femtocell for offices

HubBub improves indoor network coverage for businesses

shopping key

E-commerce on brink of SaaS revolution

Figleaves founder argues platform-as-a-service vendor will emerge to shake up...

Primary Navigation