A study by market research firm
Radicati Group has shown
that over one in 20 employees has sent company secrets to third parties via
email.
The
Corporate
Email User Habits study found that a quarter of those surveyed had forwarded
corporate email to their personal accounts for later use, and nearly two thirds
use their personal email for company business.
"While six per cent may seem like a small number, in a 10,000-user
organisation it translates to 600 employees leaking intellectual property,"
said Sara Radicati, president of the Radicati Group.
"It only takes one email to leak critical trade secrets to cripple an
organisation's business strategy.
"Companies should take a hard look at educating their workforce on its
official email policy, and put in place outbound filtering and monitoring
technology that can block confidential or sensitive emails before they leave the
corporate network, as well as report violations."
Only 22 per cent of companies surveyed had any policy on monitoring outgoing
mail, and only half had any kind of internal policy regarding email use.
The survey also highlighted the increasing problem of offensive email. Seven
out of 10 respondents said they had received offensive email, 42 per cent of
which had come from within the company.
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