Speaking at the opening of the
Smartphone Show
in London, David Wood, executive vice president for research at
Symbian, has told
vnunet.com that the threat
from mobile viruses is "overstated".
Wood pointed out that proof-of-concept viruses rely on
users actively letting in the code, and claimed that there are no back doors in
Symbian's code which virus writers could exploit.
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"There will be serious threats ahead but, provided we act early enough, we
can keep control of the problem," he told
vnunet.com.
"We've been working with industry colleagues for more than three years on
this, and that's why we're not breaking out in a sweat. But it is a serious
issue, and we're not taking it lightly."
Other figures within the industry have expressed concern that the effect of
mobile viruses could be more damaging for network operators than for end users.
This is a particular problem now that the UK market has matured, and network
operators need to focus on retaining customers rather than recruiting new ones.
"The loss of goodwill and customer dissatisfaction will lead to an increased
customer churn," said Laurent Gondicart, director of business development at
Trend Micro.
"There is also the loss of billable minutes from devices following a virus
infection. Add to that the cost of customer service calls, and the possibility
of lost revenues if the network goes down even for a few hours, and you are
looking at a major problem."
Gondicart explained that, while individual users should protect their
handsets as they would their PCs, network operators must install protection at
the gateway to stop these problems before they start.
Such protection, he believes, would also be a potent selling point for
customers.
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