Mobile operators are battling with
Google over the provision
of search on their mobile networks, according to a panel of Asian and European
operators said at the
CTIA Wireless IT and
Entertainment tradeshow in San Francisco.
"Search is the key battleground," said Graeme Ferguson, director of global
content development at
Vodafone.
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Matt Dacey, head of content for
O2, told
vnunet.com that wireless customers mainly
visit pages inside the operators' networks. "As consumers become more educated
and stop taking the path of least resistance, they will use search more often to
get to content," he said.
Mobile search engines do not typically use advertising, but will include
sponsored listings in the results presented to users.
Persuading users to visit the operators' search engine not only gives them
the sponsor revenue, but allows the phone companies to lead them to their own
premium services that can generate additional revenue, such as sales of
ring-tones.
"Carriers hate accurate search," said J H Kah, global vice president at
South Korea
Telecom. "Then you just end up at the content."
There are several mobile search firms that license their technology to
operators. O2, for instance, uses technology provided by French company
MotionBridge.
The doom scenario for mobile operators is illustrated by the failure of
internet providers in competing with search portals. Provider portals have
become worthless now that customers are using independent search engines such as
Google and
Yahoo.
They have been reduced to a provider of network connections. "We are keen to
avoid being reduced to a dump pipe," explained Dacey.
He pointed out that in Germany and Austria
T-Mobile has already
given up the battle against Google, where the search firm has become the default
provider on T-Mobile's network.
Google's mobile search technology works by users sending a text message to
the search engine with a query, or by visiting a specially formatted version of
the engine on the Google website.
But Ferguson argued that
Google Mobile is mainly
a marketing offensive for now. "Google is very aggressive, but it doesn't have a
product," he said.
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