The increased use of technology may actually make identity theft worse,
according to research from the
University of East Anglia.
In a speech at the
BA
Festival of Science on Wednesday 7 September criminologist Dr Emily Finch
will report that human vigilance is the best bulwark against identity fraud, and
that the increasing use of technology is taking humans out of the loop and
making them less trustful of their own intuition.
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Dr Finch will argue that studies of criminal behavior have shown that
technological fixes like ID cards have little effect in cutting offending.
"There is a worrying assumption that advances in technology will provide the
solution to identity theft, whereas it is possible that they may actually
aggravate the problem," she said.
"Our research has shown that fraudsters are tenacious, merely adapting their
strategies to circumvent new security measures rather than desisting from
fraudulent behaviour.
"Studying the way that individuals disclose sensitive information would be
far more valuable in preventing identity fraud than the evolution of
technologically advanced, but ultimately fallible, measures to prevent the
misuse of personal information after it has been obtained."
For example, those who use chip and Pin systems on credit and debit cards now
have to contend with 'shoulder surfing' criminals who remember the four-digit
code. But because the system is in place, retailers fail to check for personal
information.
Dr Finch cited an unofficial experiment where she swapped cards and Pins with
a male colleague. No-one noticed that the card was being used by someone of the
wrong gender.
The disconnection that technology can bring is also a factor. Conversing with
someone online means that people cannot see visual clues to their behaviour,
making it easier to lie.
This is not the first time that accusations have been made about the likely
ineffectiveness of ID card technology. Security experts,
academics, analysts and
politicians have all raised serious concerns about the
possible impact of identity cards.
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