Google's new instant messaging client could force existing instant messaging
(IM)networks to open up, research firm
Gartner said in a research note.
Google on Wednesday
launched
a beta of its Google Talk instant
messaging and VoIP client. The software uses the open XMPP (Extensible Messaging
and Presence Protocol) that allows its users to communicate with other messaging
systems that use the same protocol, such as Jabber and Apple's iChat.
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"This structure could bring about IM interoperability among the major players
if Google gains enough market traction to force changes," said Allen Weiner,
Gartner's research director for media and search.
In the US alone about 80 million individuals use instant messaging, with
approximately half of them signing up to AOL's network, according to data from
Gartner.
The leading instant messaging applications from
AOL,
MSN and
Yahoo! lack interoperability,
preventing users of AOL IM from contacting MSN Messenger or Yahoo! Messenger and
vice versa.
The lack of interoperability forces users to sign up to several networks and
has given rise to so-called unified messaging clients such us Trillian.
If Google succeeds in collecting a large user base on its open network, this
could increase the pressure on the closed clients to embrace open standards.
In the press release about the new service, the search giant said that it
believes in open communication models and that it wants to enable users to talk
on any network.
Without interoperability, the current beta of Google Talk has little to offer
users, Gartner noted. The software should add support for emoticons and webcams
to increase its appeal. Google could also use the tool to serve users with
personalised content.
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