Advertising software maker 180solutions has filed a lawsuit against seven
distributors of its software for illegally installing the product on computers
they had hacked.
The company alleges that the individuals installed the software without the
user's consent on computers that were under their control in so-called
botnets.
Such networks of hacked computers are often used to send spam or to launch
distributed denial of service attacks.
One of the defendants is Imran Patel from the UK, the others are from
Australia, Canada, Lebanon, Slovenia and two reside in The Netherlands.
Of the other defendants, 19-year-old Dutchman Eric de Vogt was sentenced to a
38-day jail term and 240 hours of community service earlier this year for
launching a distributed denial of service attack against two Dutch government
websites in 2004.
180solutions' software delivers pop-up ads to people as they visit web pages.
The software is mostly distributed via partner websites that receive a fee for
every copy of the software that gets installed.
The advertising software is bundled with an application called
Zango. The software promises users access to
games and premium content and the Zango search assistant presents them with
commercial advertisements based on the websites they visit.
An affiliate is paid between 7 and 50 cents per installation, estimated
Ben Edelman, a PhD candidate at Harvard
University, who specialises in spyware.
Although he doubts that 180solutions meant to recruit hackers and botnet
operators, the company had this coming, Edelman told
vnunet.com. By paying a fee per
installation, 180solutions created an incentive for its distributors to install
the software without user consent, he argued.
"This is the consequence of hiring affiliates in a haphazard way. They went
so far as to recruit these distributors by unsolicited commercial email or spam.
"
The seven former distributors stood out because they achieved extraordinarily
high conversion rates. Normally up to 20 per cent of the users who start
downloading 180solutions' software actually finish the installation and agree
with the terms and conditions.
"These individuals were getting conversion rates well in excess of that 20
per cent," Kevin Osborne, 180solutions' senior litigation attorney told
vnunet.com. "They weren't giving the user
the chance to consent. You get a huge conversion rate if you don't give the user
the chance to opt out."
180solutions is seeking financial damages as well as an order for the group
to stop distributing its software. If the defendants fail to show up in court,
the company plans to seek a default judgement and, where possible, use
international treaties to enforce the ruling, said Osborne.
The company also said that it expects to file additional lawsuits against
other distributors in the coming weeks or months.
Many spyware and
adware
detection tools label 180solutions' software as malicious and remove it. Adware
software has a bad image because it is installed secretly, is hard to remove or
hides the disclosure of its true intension in lengthy jargon-ridden documents
that, for the layman, are impossible to read.
180solutions has been fighting this image and in past months has tried to
create a more gentile image of itself and its software. It now presents users
with a pop up every 90 days that discloses the presence of the software and
explains what it does. The lawsuit against its distributors or affiliates is
part of the clean-up of its image.
Spyware and adware researcher Edelman, however, has condemned the periodical
disclosures. The notifications make false statements, he alleges, and fail to
ask users to consent to the software being present on their systems.
He added that the lawsuits against its distributors are just part of a public
relations campaign in which the company is trying to shed the image of adware
maker, in an effort to stop spyware detection tools from removing or blocking
the software.
"I don't see them having any business model other than watching what users do
online and serving them pop-up ads. Their software shows ads, they are adware."
He raised questions about the timing of the lawsuit, as the alleged
violations took place about one year ago. In the meantime the company has been
serving advertisements to the users of the affected systems and plans to keep
serving them advertisements.
The adware maker also should have known better when it signed up distribution
partners from countries like Slovenia and Lebanon.
"It isn't standard American internet marketing practice to do business with
companies in Slovenia or Lebanon. You are going to want to do some extra
checking."
180solutions countered that it has strict guidelines in selecting its
affiliates. Only 20 to 30 per cent of the requests to become an affiliate are
honoured, a spokesperson for the company said.
The company is also unable to remove its software from the systems, and it
would probably be illegal to do so, he added.
The selection of distribution partners throughout the world is a result of
the global nature of the web, Osborne,'180solutions' senior litigation attorney,
contended.
"We have good and legitimate partners and affiliates in all these countries.
These just happen to be a few from which bad apples have arisen."
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