Christmas online sales break records

Net shoppers in US splash out $18.5bn during 2003 holiday season

Robert Jaques

Online holiday shoppers spent a record $18.5bn (£10.2bn) online during the 2003 holiday season - a 35 per cent jump on 2002.

According to the eSpending Report from Goldman Sachs, Harris Interactive and Nielsen/NetRatings, US online shoppers spent $3.8bn on clothing this season, a 40 per cent increase from 2002.

Advertisement

Spending on toys and video games (hardware and software) reached $2.2bn, jumping 33 per cent from the previous year.

Consumer electronics were also popular during the holiday season, with internet shoppers spending $2bn, a rise of two per cent year on year.

Computer hardware and peripherals saw significant spending, with total revenue of $1.7bn in 2003. Video and DVD had a strong season with shoppers spending $1.6bn, up 46 per cent.

Abha Bhagat, senior analyst Nielsen/NetRatings, said in a statement: "Online retailers have enjoyed a fantastic season in 2003.

"This is the third straight season of record growth, which indicates retailers are doing a much better job of appealing to customers through online channels as well as successfully integrating various channels to reach out to customers effectively."

Consumer satisfaction was also up: 63 per cent of online shoppers were satisfied with their overall shopping experience, a five-point increase from 2002. Seven per cent were dissatisfied, a one per cent decrease from 2002.

  • Have your say
  • Send to a friend
  • Print
  • Digg
  • Reddit
  • Share

Tags:

Do you agree?

Further reading

November and December good for Dabs

Sales for the period reached £30.5m, with multifunction printers doing well

Related whitepapers

Related jobs

Most watched

GDC 2010: Khronos Group discusses OpenGL 4

New graphics standard explained

Views from the Valley: Behind the top 10 list

Iain and Shaun explain why names like Carol Bartz, Safra Katz and Natalya Kaspersky didn't make the final cut for the top 10 women in IT

Analysis and Reports

Continuous Availability for Microsoft SharePoint

This paper examines how to create continuous availability for Microsoft SharePoint by implementing high availability and disaster recovery solutions.

Database security: Preventing enterprise data leaks at the source

This report looks at the challenge of information protection and control (IPC) and how enterprises must adopt database security best practices

Poll

International Women’s Day poll

International Women’s Day poll

Have measures to encourage women into the IT profession been successful?

View poll results

Advertisement

White paper library

Keep up to date with the latest products, services and technologies from the world's leading IT companies; IThound.com brings you over 6,000 white papers, case studies and analyst reports.

Advertisement

Newsletter signup

Sign up for our range of FREE newsletters:

Existing User

Newsletter user login:

Enter email address to edit your newsletter preferences

Job of the week

Search thousands of IT jobs :

Search thousands of IT jobs:

Advanced search

Hiring now on ComputingCareers:

Related IT jobs

Search thousands of IT jobs :

Search thousands of IT jobs:

Advanced search

Advertisement

Spotlight

street view screenshot

V3.co.uk weekly debrief, 12 March 2010

We look at Street View's expansion, and new rumours of...

Internet Liberty

Global campaign seeks to crush web censorship

Reporters without Borders announces World Day Against Cyber Censorship

Microsoft Word

Top 10 articles, 12 March 2010

Microsoft's i4i court defeat and rumoured Courier tablet

Views from the Valley: Behind the top 10 list

Iain and Shaun explain why names like Carol Bartz, Safra...

Primary Navigation