WinXP bug ate my data

Errant Wizard casts disaster over saved data and system settings

Robert Jaques

Microsoft has admitted that a bug in Windows XP may result in data loss if users reinstall, repair or upgrade the operating system.

According to the software giant, the problem is caused by an errant XP Wizard which can spell disaster for saved data and system settings.

Advertisement

It creates a file, Undo_guimode.txt, in the Windows\System32 folder that runs when users first start a computer with Windows XP preinstalled by a computer manufacturer.

If this file has been created when a user upgrades or repairs the OS, Microsoft warns: "You may lose data that is stored in the All Users folder and default program templates and settings that are stored in the Default User folder after you reinstall, repair, or upgrade Windows XP. You may be missing Start menu shortcuts, items in the Startup group, and documents, pictures, or music files that are stored in the Shared Documents folder."

The data loss will occur if a user attempts to perform any of the following actions:

The problem occurs with both Windows XP Home and Professional editions. It does, however, apply only to computers which have had Windows XP preinstalled by a computer manufacturer.

In order to work round the bug, Microsoft advised users to delete the offending file and back up data: "To resolve this problem, restore the missing data and program shortcuts from a backup. To prevent this problem from occurring, manually delete the Undo_guimode.txt file from the Windows\System32 folder."

Microsoft promises that patches to resolve this problem will be available soon as a dynamic update from its website.

A separate update will be available for computer manufacturers and corporate administrators.

  • Have your say
  • Send to a friend
  • Print
  • Digg
  • Reddit
  • Share

Tags:

Do you agree?

Further reading

Nikon and Canon warn of XP glitch

Microsoft says users are being uneccessarily mislead

DoS vulnerability found in Windows XP

Leaky memory could be opening for denial of service attack

XP off to fast start, but slower than Win98

The dominant OS next year will be XP, apparently

Anti-XP forces to renew attacks

Consumer and privacy groups to ask FTC to step in

Related whitepapers

Related jobs

Most watched

iPhone

Video Review: iPhone 3GS

We put Apple's latest iPhone through its paces

V3.co.uk weekly debrief, 5 Feb 2010

This week we cover the continuing controversy surrounding the Orange T-Mobile deal

Analysis and Reports

Using managed services to protect mobile data users from the latest security threats

Counting the cost of data security: the benefits of secured mobile services

Shifting Disaster Recovery targets with SharePoint and SQL server configurations

Using a hostbased recovery system for mission-critical systems

Poll

Adobe Flash poll

Adobe Flash poll

Do you agree with Steve Jobs about Flash being buggy?

View poll results

Advertisement

White paper library

Keep up to date with the latest products, services and technologies from the world's leading IT companies; IThound.com brings you over 6,000 white papers, case studies and analyst reports.

Advertisement

Newsletter signup

Sign up for our range of FREE newsletters:

Existing User

Newsletter user login:

Enter email address to edit your newsletter preferences

Job of the week

Search thousands of IT jobs :

Search thousands of IT jobs:

Advanced search

Hiring now on ComputingCareers:

Related IT jobs

Search thousands of IT jobs :

Search thousands of IT jobs:

Advanced search

Advertisement

Spotlight

Windows 7

Microsoft denies Windows 7 battery problems

Replacement warning functioning normally, claims software giant

Safer Internet Day

Safer Internet Day highlights online threats

Annual initiative warns of phishing, ID theft and social network...

AMD Fusion

AMD details Fusion innovations at ISSCC

Forthcoming chip with four CPU and one GPU cores will...

MSI Wind U135

Review: MSI Wind U135 netbook

A decent netbook incorporating the latest Intel technology in a...

Primary Navigation