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Crime reporting website raises security fears

Plans to let the public report crimes via a national police website have raised fears that citizens will be vulnerable to revenge attacks if computer security fails.

Lisa Kelly

Plans to let the public report crimes via a national police website have raised fears that citizens will be vulnerable to revenge attacks if computer security fails.

Home Office minister Charles Clarke told the House of Commons this week that he had commissioned work on the development of an internet portal which would enable members of the public to report minor crimes to the police using the internet.

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Clarke said the portal was part of a wider vision for delivering police services electronically to the public. "While many forces are already introducing services via their own websites, I believe the public should be able to interact with their local force through a standard interface providing a wide range of services," he said.

The plan started alarm bells ringing among security experts. Simon Davies, director of Privacy International, urged the Home Office to withdraw the proposal. "With the internet too much information is readily transferable. The wrong people could get hold of it and there would be a list of informers. It would be a severe risk to the public."

Neil Barrett, technical consultant at security firm Information Risk Management, said: "If it is not secure, in theory you could get a visit and a thumping. The Guardia Seville in Spain is setting up a similar system to catch terrorists. In cases like that it is essential the reporting remains anonymous."

Paul Rogers, a network security analyst at MIS, said: "It will be down to public confidence if it is successful. It's a good idea in principle but it will depend on how secure it is. Public confidence in online security has dropped through the floor."

Clarke's statement was made in response to a question from Edward Davey, Liberal Democrat MP, Kingston and Surbiton, who is pushing for the internet to be used more widely by police forces.

He told vnunet.com: "I have been trying to get the police out of the dark ages and do things with the internet. A portal would enable the public to share all sorts of information with the local police."

Davey said that a number of issues would have to be taken into account with such a development: "People should not see it as a way of reporting a 999 issue. There is also the question of allowing people to report crimes anonymously or on the record, and the issue of security, and we don't want coppers reading emails all day."

Privacy expert Simon Davies added: "This portal should not be set up without some sort of public discussion. Any government which enthuses its population to report on a neighbour should be treated with suspicion. Safeguards must be well thought out. The Home Office has no concept of privacy or human rights. The Home Office wants everyone to become agents of the state."

Davies said that any system coming from the Home Office will "be full of security flaws and privacy blackspots. The Home Office is not competent to set up this sort of system. [The Home Office] screws up technology and, more importantly, it has the wrong attitude."

He urged the Home Office "to withdraw the proposal. Information from telephone hotlines can be assessed with little danger to the public."

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