Last year's 600,000 debit card breach in the US revealed that hackers had
easily obtained the cards' magnetic strips, Pins and encryption keys.
Current rules governing the security of transactions require that retailers
immediately erase and/or encrypt transaction data at the point of sale when the
transaction has been completed.
However, some point of sale devices are retaining the data within maintenance
and troubleshooting software called 'trace utilities'. Worse yet, the keys used
to encrypt the Pin are also being stored.
It is therefore relatively simple for the hacker to grab the file from the
maintenance and troubleshooting software and use the encryption key to reveal
the underlying Pin. The theft did not require physical access to the point of
sale devices.
A researcher from Gartner has suggested that, in this particular case, it is
likely that the hackers simply plucked the Pins out of thin air using a laptop
computer while parked outside the retailer.
As has been typical in recent data breaches it was not a single weakness but
a combination that made the Pin theft possible.
• The maintenance and troubleshooting software that stored the data was never
intended to be used in a production environment.
• The encryption key used to immediately encrypt the Pin after it is entered
in to the keypad was stored along with the encrypted Pin.
• The transmission of the data over a wireless network carries the inherent
risk that the data can be captured and ultimately revealed in clear text.
The use of Pins to replace signatures in card transactions is now mandatory
in the UK. Hopefully the news of the Pin theft in the US will be a wakeup call
to ensure that the underlying technologies and methodologies do not offer
cyber-criminals the same opportunities.
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