Business customers have been waiting for the iPhone to come to Vodafone
before signing up for the popular Apple handset, according to the operator,
which cited the phone's ease of use combined with Vodafone's technical support
and 3G network reliability.
Vodafone
made
the iPhone available on its network on 14 January, joining Orange, Tesco
Mobile and Apple's original partner O2 in carrying the popular smartphone. The
company claims to have sold over 100,000 of the handsets already.
However, Vodafone is making more of a push towards the business market than
its rivals, despite many industry experts regarding the iPhone as strictly a
consumer device.
"We have an opportunity to win customers who have been waiting for the iPhone
to become available on a business-focused network," Peter Kelly, enterprise
director at Vodafone UK, told V3.co.uk.
"If you are going to deploy mission-critical apps to the field, you need to
be sure of the network, and that you can get a connection," he explained,
touting Vodafone's "deep and wide" 3G infrastructure.
Kelly suggested that the iPhone's appeal to businesses is down to a
touch-based user interface that makes it easy to use, plus the large number of
applications available via the App Store.
"Customers are saying they can do new and different things with the iPhone.
There are lots of other good devices for mobile email, but because of its user
interface the iPhone is starting to bridge the gap between smartphones and
netbooks. It's not just for voice, text and email," he said.
As an example, Salesforce.com has a mobile version of its customer
relationship management application available via the App Store, and the quality
of the iPhone's display means that it can be used for Webex conferencing ses
sions.
The iPhone also plays well with the
Vodafone
One and
Vodafone
One Net unified communications services, according to Kelly, which are aimed
at enterprise and small-to-medium businesses respectively.
Both services provide a single phone number for mobile and desk calls, and
link to Microsoft's Exchange and Office Communications Server to ensure that
workers can communicate with colleagues and customers at all times.
Kelly also predicted that the number of business-focused applications on the
App Store will continue to grow, and said that Vodafone plans to expand the
number of services that support the iPhone, including managed device services.
The iPhone is currently available on Vodafone's standard business rate
tariffs.
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