Twitter users locked out

It seems there are more problems over at Twitter. The firm's latest status update is telling users, both new and existing, not to try and change their passwords or user names.

A status update of a few hours ago read: "We're currently researching reports from users who are locked out after trying to reset their passwords or change their email address or user names. This seems to affect new users as well as long term users; we do not advise changing your user name, email address, or password at this time. We will update Status with more news as it becomes available."

Not for the first time it appears as if the administrators at the micro-blogging phenomenon have been caught on the hop. Some of the complaints from users who have been locked out after trying to reset passwords or change other log-in credentials go as far back as 8 October.

Yet another example of a web-based service which has grown so quickly it simply doesn't have the expertise or resources to respond to and fix these kinds of issues in a timely manner.

14 Oct 2009