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Google Drive and Gmail services back online after outages

10 Dec 2012
Google 502 error

Update: 17:20: It now appears both Google Drive and Gmail are back online. Google has confirmed to V3 that the services were restored and are once again operational.


Google's Drive storage service and enormously popular Gmail email service have both been hit by outages, with the cause currently unknown.

Users on Twitter have been citing problems with both services for around 30 minutes and in the V3 office both services are inaccessible or running incredibly slowly.

Chrome browsers are also crashing when users try to access the services, some users have reported.

The website which tracks if sites are experiencing problems is also noting the outages.

Currently no information relating to the outages is available on the firm's Apps Status page and Google had not responded to V3's request for information at the time of publication.

The incident is embarrassing for Google as it seeks to tout its service against rivals such as Microsoft's Outlook web email service or Dropbox storage service in both the consumer and enterprise markets.

It also highlights the risks of using public cloud hosted services that are vulnerable to disruptions without any guarantee of service level support or dedicated customer account managers.


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Dan Worth

Dan Worth is the news editor for V3 having first joined the site as a reporter in November 2009. He specialises in a raft of areas including fixed and mobile telecoms, data protection, social media and government IT. Before joining V3 Dan covered communications technology, data handling and resilience in the emergency services sector on the BAPCO Journal

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