All the latest UK technology news, reviews and analysis


Microsoft Office 365 suffers rash of outages

14 Nov 2012
Microsoft Office 365 staircase

Microsoft Office 365 users in the US have suffered two email outages in the past five days.

The cloud-based productivity suite suffered two separate email outages on 8 November and 13 November. Microsoft reported both outages on its Office 365 twitter page. Users have also complained about the recent outages on the company's forums.

"We're investigating mail delivery delays in (North) America," read a tweet from @Office365 last week.

Disruptions in the Office 365 email service started cropping up late last week. Users began writing on Microsoft support forums that they were having issues sending out emails using the cloud-based service.

According to Microsoft's official Office 365 Wiki the 8 November delays were caused by large message queues in the system. After a few hours Microsoft reported that it had fixed the issue and users email service should have gone back to normal.

Services were reported fine throughout the weekend until 13 November when issues began cropping up on Microsoft support forums again.

"On Tuesday, 13 November, some customers served from our North America data centers experienced intermittent access to e-mail services. The issue was resolved and the service is now functioning normally," a Microsoft representative said in a statement.

"During the duration of the issue, customers were updated regularly via our normal communication channels. We sincerely apologise to our customers for any inconvenience this incident may have caused them."

In its statement Microsoft gave no official explanation for its cloud-based email platform experienced issues in the US.

Microsoft unveiled Office 365 last year. The firm heralded the service as a cloud-based productivity suite aimed at businesses. When it was announced some analysts said it would appeal to small to mid-sized business looking for an alternative to on-site hosting services.

The technology giant also recently had a management shake-up. Microsoft parted ways with its head of Windows and Windows Live Steven Sinofsky earlier this week.

  • Comment  
  • Tweet  
  • Google plus  
  • Facebook  
  • LinkedIn  
  • Stumble Upon  
James Dohnert
About

James is a freelance writer and editor. In addition to ClickZ, his work has appeared in publications like V3, The Commonwealth Club, CachedTech.com, and Shonen Jump magazine. He studied Journalism at Weber State University.

More on Cloud Computing
What do you think?
blog comments powered by Disqus
Poll

BYOD vs CYOD vs BYOC poll

Which approach is your firm taking to managing employees' mobile devices?
20%
14%
4%
20%
30%
12%

Popular Threads

Powered by Disqus
Galaxy S5 vs One M8 video review

Galaxy S5 vs HTC One M8 video review

We see which Android contender is best for business

Updating your subscription status Loading
Newsletters

Get the latest news (daily or weekly) direct to your inbox with V3 newsletters.

newsletter sign-up button
hpv33

Data protection: the key challenges

Deduplication is a foundational technology for efficient backup and recovery

rdc2

iPad makes its mark in the enterprise

The iPad can become a supercharged unified communications endpoint, allowing users to enhance their productivity

Embedded C Developer - Bracknell

Job Title;- Embedded C Developer - Bracknell Description...

Software Development Engineer

Develop: Customise: Configure. Maximise your technical...

Developer (SharePoint and .Net)

To be an outstanding regulator, we need outstanding systems...

Service Desk Analyst

Service Desk Analyst - Central London Fragomen is...
To send to more than one email address, simply separate each address with a comma.