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Adobe issues fix for Flash Player crash

03 Aug 2012
Adobe Flash Player logo

Adobe has issued an update for its Flash Player software to address an issue which had caused certain Windows systems to crash.

The company said that the Flash Player 11.3.300.270 update would patch an issue which had caused certain users to experience crashes when attempting to load the FlashPlayerUpdateService.exe component.

Adobe said that the issue was affecting a "significant number" of Windows systems. To address the issue, the company has issued an update to patch the error for the Active X and Plug-In installers for Flash Player on Windows.

Users cain obtain the update by enabling the Flash Player's auto-update component or by directly downloading the updated installers from Adobe. The company warned, however, that it would not be updating the version available through the Adobe Download Center page.

The company said that it will also be correcting the stability flaw for all users in the next release of Flash for Windows.

The Flash 11.3 release has proven to be a rocky one for Adobe. In June, the company struggled to alleviate a stability issue which was causing Firefox users to experience crashes when attempting to load video content within their browsers.


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Shaun Nichols

Shaun Nichols is the US correspondent for He has been with the company since 2006, originally joining as a news intern at the site's San Francisco offices.

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