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Google+ account suspensions bemuse users

by Rosalie Marshall

25 Jul 2011

Comments: 2

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A large number of Google+ accounts are reported to have been deleted over the weekend, and Google has so far declined to provide any explanation.

Robert Scoble, a Rackspace blogger and Google+ user, claimed that accounts are being frozen because Google wants to set high community standards and to enforce a positive names policy.

Scoble revealed a conversation with Vic Gundotra, Google's senior vice president of social, who confessed that he that had made some tough choices about how to run Google+, and is doing his best to make sure the community sets a positive tone. 

"[Gundotra] says it isn't about real names. He says he isn't using his legal name here," Scoble explained.

"He says, instead, it is about having common names and removing people who spell their names in weird ways, like using upside-down characters, or who are using obviously fake names, like 'god' or worse."

Scoble said that Gundotra had admitted to him that Google had "made some mistakes" but that it is "learning".

Gundotra also claimed that his team will change how it communicates with Google+ users and "let them know what they are doing wrong", although so far Google has fallen short on this promise.

At first, the Google+ cull was reported to have been limited to enterprises, including Ford and Sesame Street, but there are now reports from a growing number of individuals that they cannot access their Google+ accounts, and in some cases, related Google services, include Gmail and Docs.

One individual who found herself cut off was celebrity Limor Fried, better known as Lady Ada, although her account has since been restored.

"Google suspended my Limer Fried ‘Ladyada' Google+ profile, no show and tell tonight," she announced on her web site on Saturday.

"It's my real name, a picture of me - my posts and my nickname, I made sure it wasn't ‘Adafruit Industries' and specifically me when Google asked people to only use real names in their profiles. No explanation or reason why, just nuked."

Fried has since publically thanked Google for restoring her profile.

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