01 Jun 2006
Symantec has patched a flaw that could leave PCs open to attack without the user taking any action.
The Symantec antivirus flaw was first discovered by eEye Digital Security, which reported it as a 'high level' threat.
Symantec took just five days to patch the flaw, which was much quicker than eEye's prediction that it could take up to two months to fix.
However, a corporate customer who uses Symantec antivirus software sent vnunet.com an email complaining about the update. "I can tell you that patching the product is a real pain," he said.
"It involves a complete install of the newer version in order to move from 10.0.1 to 10.0.2 before the latest sequence of patches can even be applied.
"All very frustrating when you consider that the product has live update that you would expect would be a good mechanism for delivering updates."
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Symantec
I have a big complaint against Symantec. I recently upgraded to their Norton Internet Security 2006 & SystemWorks with Extended Download Service. After a series of problems installing it wrecked my PC by making changes to some of my software. I have had to reinstall Windows XP and it has taken me weeks to put my PC right, I have also lost many files and downloads and I am still trying to get my PC back to how it was. I requested a complete refund under their 60day refund policy as I had only had it on my PC for just over a week , they did refund me but due to the currency conversion rate I am left with a £5.90 bill, I am still waiting for them to sort it out and they have ruled out any compensation for the weeks of upheaval, inconvenience and problems which their software has caused me.
Posted by: Anne 02 Jun 2006