HP woos SMEs with new datacentre services

HP is promising 'operational excellence in the datacentre'

HP has launched a range of services designed to help small and medium sized datacentre operators improve efficiency and get more out of their budgets.

The company claimed that the new services will help IT teams to simplify the management of multivendor datacentre environments, and invest in new technologies such as virtualisation and cloud computing.

"Clients can use HP services to achieve operational excellence in the datacentre and better align resources to focus on technology innovation to drive growth and competitive advantage for the business," said Mary McCoy, vice president of technology services at HP.

The offerings are aimed at datacentres of 5,000 square feet and under, and will remove much of the management burden, according to HP.

A typical use is remote support, which HP said is available 24 x 7 and includes support for selected IBM and Dell servers, Sun Solaris on HP ProLiant servers and Cisco IP telephony networks.

This will include issue resolution, which should reduce downtime, and diagnostic and prevention tools. HP Active Chat adds to this with a real-time web chat option covering selected server and storage products.

Flexible payments and rapid adoption are covered by HP Proactive Select Services, which will let users take resources on demand, depending on need.

HP's Basic Capacity Analysis for Smaller Footprints Assessment, meanwhile, will help companies to make the most of resources. The Infrastructure Condition and Capacity Analysis for Smaller Footprints Assessment option should help organisations on the lower end of the size scale, HP said.