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Cisco agrees to settle Multiven lawsuit

by Shaun Nichols

04 Aug 2010

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Details of the Cisco settlement have not been disclosed

Cisco has settled a legal case with IT support and consulting firm Multiven regarding software update systems.

Multiven confirmed that it had agreed to the settlement of the lawsuit and counterclaims against Multiven and its chief executive.

"We are pleased that the concerns raised in our complaint against Cisco are now successfully resolved, and look forward to competing and providing consumers with further choice and value when procuring internet infrastructure maintenance services," said Multiven chief executive Peter Alfred-Adekeye.

The settlement, details of which have not been disclosed, ends a case dating back to 2008. Multiven had accused Cisco of unfairly limiting access to its software updates and bug fixes.

The suit claimed that Cisco had not allowed third parties to access updates for Cisco products, forcing customers to subscribe to the company's SMARTnet maintenance services.

Cisco later filed a countersuit against Multiven and Alfred-Adekeye, and IT service platform Pingsta. The settlement will end both suits.

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