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Timetable of UK government e-services rollout

by Ian Lynch

12 Sep 2000

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Health

Available now:

Advice from NHS Direct

Planned:

Hospital appointments booked by your GP 'while-u-wait' (end 2000)

Medical information exchange between GPs and pharmacies (trial 2001, full service 2005)

Education

Available now:

Parents' website (information on schools)

Oftsted reports and databases

The National Grid for Learning

Planned:

Courses with the Departments of Education and Employment (next 12 months)

Direct initiatives on business and IT (next 12 months)

All higher education student support application forms (2002)

Connections smart card to help with "costs of participation in learning" (2002)

Courts

Available now:

Some 230 types of court forms

Daily lists for Crown and Supreme Courts

Legal advice thorough the Community Legal Service website and directory

Planned:

Information on jury service (next 12 months)

Facilities for jurors at each Crown Court (next 12 months)

Modernisation of legal records, i.e. putting transactions between the public and the courts (e.g. civil claims), public records and Children and Family Court Advisory and Support Service into electronic, internet-enabled formats (LCD) (Dec 2005)

Employment

Available now:

Job searches through Jobcentres via the Employment Service (pilot project)

Planned:

Applications for Employment Service jobs or at Jobcentre kiosks (next 12 months)

Placing of job ads with the Employment Service (next 12 months)

Information on jobs, learning opportunities and careers from the learning and work bank (next 12 months)

Benefits

Available now:

Access to the Pensions Direct service

Receipt of most benefits electronically

Planned:

Interactive pension forecast forms (next 12 months)

Pension claim forms (next 12 months)

Department of Social Security claim forms (end 2001)

Benefit applications and payments (rolling program 2002-2005)

Environment

Available now:

Land Registry's database of residential property prices for the latest quarter at regional, local authority or postcode sector levels

Planned:

Electronic conveyancing (2005)

Official information

Available now:

Full index of documents held at the Public Records Office

Planned:

UK Online citizen's portal (autumn 2000)

Taxation

Available now:

Self-assessment tax returns including a £10 discount

Planned:

VAT registration (next 12 months)

Other services

Planned by the end of 2002:

Department of Trade and Industry's Small Business Service (Apr 2001)

Companies House database (Apr 2002)

Farmers' portal for applications for agricultural grants and advice (Dec 2002)

Modernisation of Common Agricultural Policy payment systems (Dec 2002)

Voting for local elections (optional, now to 2002)

Planned by the end of 2005:

Driving licence and test applications, car tax renewals (2005)

Links to car insurance databases (2005)

Passport applications and renewals (2005)

Patents filing (2005)

Source: e.gov Electronic Government Services for the 21st Century

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