21 May 2010
Sprint has issued a firmware update along with a warning for users running the HTC Hero smartphone.
The mobile operator said that the Android 2.1 'Eclair' update effectively wipes all data from the smartphone, and that users should back up any data before installing the update.
"You will lose contacts that have not been synchronised with an email account, text messages that have not been forwarded, saved voicemail messages older than five days, voicemails older than 20 days that have not been listened to, and call history," Sprint said in an advisory.
The company also advised users to remove the handset's microSD storage card, which stores all photos, music, video and saved files.
Users can download the Hero firmware update onto a PC from Sprint's support site and then transfer the update to the handset via USB cable through the HTC Sync tool.
Hero owners are also advised to fully charge the battery, close all open applications and disable standby or hibernation modes on their PCs before running the update software.
Latest stories from Communications
Related articles
Related jobs
Poll
Are you confident that the UK's IT infrastructure is secure from attack in the wake of the Flame malware revelations?
V3 examines the key strengths and weaknesses of Samsung's latest iPhone killer
Connect with V3.co.uk
Social networking is almost ubiquitous. This white paper examines the benefits and risks and it looks at the different ways companies can reconcile them
The importance of understanding your infrastructure
Business Objects Developer - VP - Banking My leading...
C++ Programmer/ Developer/Object Orientated/ Software...
Senior Java Design Developer Banking / J2EE...
Internet Solutions Architect - Hands-on Banking experience...
Keep up to date with the latest products, services and technologies from the world's leading IT companies. IThound.com brings you over 2,000 white papers, case studies and analyst reports.
Do you agree?
Are you stupid
This has always been the case with firmware upgrades on any phone whether it be microsoft, android or any other phone. Have you never had a smartphone before?
Posted by: Poodlebum 27 May 2010
what a news!!!
...and google has just released android 2.2 HTC is just shit! do not buy anymore phone from them
Posted by: luca 21 May 2010