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Online government debate causes concern

by Lisa Kelly

30 Mar 2000

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The first policy consultation between UK government and citizens to be held over the internet could mark the beginning of a socially exclusive trend.

Several hundred people posted messages on the Downing Street website in response to an online document on parenting this month. It was the first time that the public had been invited to respond to government proposals without a paper document being produced.

Home Secretary Jack Straw said today that using the internet for discussions "will soon be a routine way of making sure everyone has the chance to contribute to policy-making".

However, the Community Development Foundation (CDF), a Home Office sponsored agency, warned that there's a danger such methods of debate are socially exclusive and should remain "experimental".

Kevin Harris, information manager for CDF, said: "From the point of view of public consultation, it is not comprehensive." He raised concerns that it does not include sections of society such as the homeless, the disabled, and the old. "As the gaps are covered, it can move from being experimental to genuine practice," he added.

The Downing Street website described the online debate as being faster and saving thousands of pounds in printing and postage. But Harris said the method is not necessarily speedier. "The process must be managed carefully. It is not as instant as people believe. It takes time to recruit the people to its significance and ensure connectedness."

James Humphreys, the website's editor, said: "Of course, not everyone has access to the internet and the government will continue to use traditional routes as well. But it shows what we can achieve."

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