24 Nov 2005
EDS has agreed to pay out a record £71m to HM Revenue and Customs (HMRC) in relation to the department's computer failures that led to a £2.2bn overpayment of tax credits.
Although exact terms of the settlement are confidential it is thought to be the largest sum of compensation ever publicly disclosed for failure on a government IT contract.
However, EDS has made no formal acceptance of blame for the overpayment, saying only that it settled over "issues with the IT system".
A statement from HMRC claimed that all parties had successfully concluded " an aggregate settlement of £71.25m including an upfront payment and payments of additional amounts over time".
An investigation by the National Audit Office (NAO) found that the tax credit system had led to overpayments estimated at £2.2bn, of which almost £1bn is likely to be written off by HMRC. A total of £460m was also overpaid because of fraud and error.
The NAO report stated: "During the introduction of tax credits there were very serious problems which affected the stability, speed and availability of the computer system which delayed the processing of claims and led to incorrect payments being made."
The system failures led to thousands of low-income families having to pay back sums of money to the taxman, in some cases up to £1,500.
Latest stories from Public Sector
Related articles
Related jobs
Poll
What is the most important IT priority for your company this year?
Hands on with the highly anticipated Android 4.0 Ice Cream Sandwich hybrid tablet
Connect with V3.co.uk
This paper focuses on a series of best practices and techniques for development teams looking to improve their software development processes
Why good data management at all levels is essential in the modern business (video, 6mins)
Salesforce.com Consultants, both Functional or Technical...
Enterprise Data Architect required by reputable Banking...
SSIS, SSAS, MDX, OLAP, OLTP, Data Warehousing, Data Modelling...
Specialist IT service provider is looking to recruit...
Keep up to date with the latest products, services and technologies from the world's leading IT companies. IThound.com brings you over 2,000 white papers, case studies and analyst reports.
Do you agree?
EDS to pay £71m in compensation to HMRC
Just the tip of the Iceburg when it comes to Government advocated efficiency on I.T Depts causing recoupment by Treasury standards of natural wastage of staff numbers struggling to make their lumbering systems work !Threatening statute law DDA / DED in application of draconian absence management, disciplinary policies
Posted by: Mike 08 Nov 2007