Vodafone promises to simplify telecoms management

Vodafone has announced a new service designed to simplify the management of fixed and mobile telecoms services.

The service is hosted by Vodafone, and offers a range of management features, as well as time-saving and quality improvement benefits, according to the firm.

Hosting the service itself will remove many of the administration headaches of running an enterprise system internally, Vodafone said, including greater visibility and control over expenditure, and better quality of service.

"In this tough economic environment our customers are urgently seeking ways to reduce costs and simplify processes," said Nick Jeffery, director of Vodafone Global Enterprise.

"Very few global organisations have a complete and accurate view of their fixed and mobile telecoms landscape. Our telecoms management service has been developed in direct response to this need."

Vodafone is also offering a consultancy service, designed to ensure that systems are used to the best of their abilities, and a management plan which the firm claimed will "deliver greater efficiency and reduce costs".

Enterprise users can access an online management portal to analyse spend, and control and update policies on usage. The portal is also available to individual handset users to request assistance or upgrades, for example. Security features include the ability to remotely wipe handsets.