10 Jun 1997
National Air Traffic Services (NATS) has handed over the running of its PC business systems to Sema Group in a contract believed to be worth around #20 million.
The contract includes the management of NATS' 3,000 PCs, the installation of a new server environment and the assessment of business applications, mainly Microsoft software. Sema will also provide a helpdesk facility for NATS' 4,500 end-users.
Further reading
The contract is initially for four years, but could be extended for up to a further six years. It covers 18 UK airports and administrative centres.
Previously, management of NATS' (a wholly owned subsidiary of the Civil Aviation Authority) business systems was mainly carried out in-house.
The first phase of the application assessment programme will involve standardising NATS' hardware server environment on Windows NT. NATS is migrating to Microsoft's Wolfpack NT clustering technology and plans to complete installation of 37 clusters, each comprising three servers, by the end of the year.
NATS uses a range of Apricot and Compaq servers in a number of local area networks (LANs). Sema said the intention was to standardise on Compaq.
Commenting on the deal, Derek McLauchlan, chief executive of NATS, said: "Our objectives include reducing the cost of IT, improving the service delivery and achieving a better alignment of IT and business objectives. Sema won our business because it has demonstrated an excellent customer oriented approach to IT service management combined with cost-effective solutions."
Latest stories from Web
Related articles
Related jobs
Poll
Are you confident that the UK's IT infrastructure is secure from attack in the wake of the Flame malware revelations?
V3 examines the key strengths and weaknesses of Samsung's latest iPhone killer
Connect with V3.co.uk
Social networking is almost ubiquitous. This white paper examines the benefits and risks and it looks at the different ways companies can reconcile them
The importance of understanding your infrastructure
C#, WPF, Silverlight, UI Development, Software Engineers...
Candidate required who is used to working in a client...
Build Change Release Manager / Build Change Manager...
IT Service Desk Manager / Liverpool / Up to £60,000...
Keep up to date with the latest products, services and technologies from the world's leading IT companies. IThound.com brings you over 2,000 white papers, case studies and analyst reports.
Do you agree?