22 Dec 2009
O2 users in the UK have suffered a major service outage over the past couple of days that may have left thousands of iPhone and other smartphone users without access to data services.
At the time of writing the mobile network giant still had not released an official statement or status update on its web site or official blog, but it has been giving regular updates via its Twitter feed.
A quick glance at this over the past two days indicates that the problems seem to have begun on Sunday, when the firm said: "We're sorry that some mobile customers have had problems with data today - these services will be back up tonight."
However, O2 was unable to do so and later wrote: "We apologise to customers who cannot use data at the moment. We have a fault with the allocation of IP addresses which we are fixing."
Finally, late yesterday evening, O2 announced via its Twitter feed: "Quick data services update: the system fault has been fixed and internet connections are gradually being restored."
However, the firm added that MMS and Visual Voicemail remain affected. " We're working on these as a priority," the tweet read.
This is not the first time O2 users have suffered from service outages. In July, users encountered an almost identical problem of not being able to gain internet access or MMS capabilities after a fault with the allocation of IP addresses.
Latest stories from Communications
Related articles
Related jobs
Poll
What is the most important IT priority for your company this year?
Connect with V3.co.uk
This paper focuses on a series of best practices and techniques for development teams looking to improve their software development processes
Why good data management at all levels is essential in the modern business (video, 6mins)
Solution Architect / Technical Project Manager / Corporate...
Tier 1 Investment Bank seeks an Administrator with an...
Are you a proven agile test engineer that wants to work...
A leading global organisation seeks a Lead Project Planner...
Keep up to date with the latest products, services and technologies from the world's leading IT companies. IThound.com brings you over 2,000 white papers, case studies and analyst reports.
Do you agree?