21 Jan 2009
Managed hosting provider Rackspace has launched a new web site designed to answer enterprise customers' questions about cloud computing.
The firm's Cloud Clinic features FAQs, news and articles, video presentations, links to other resources, a guide to successful cloud implementation, and a 'top 10 cloud myths' section, among other resources.
Rackspace set up the site to help organisations cut through the hype, and understand the benefits and limitations of cloud computing, according to Rackspace chief strategy officer Lew Moorman.
"It is becoming compelling for businesses to move a big part of their IT into the cloud. It is creating all sorts of upheaval, excitement and confusion, so we are trying to clarify it for people," he said.
"We are trying to help people figure out how you should use cloud tools, and how it might go in the future. People are a little bit paralysed because there is so much noise."
Moorman explained, for example, that some customers need to be taught that cloud storage is perfect for large files such as videos and photos, but not for databases or when super high-speed access is essential.
Similarly, in cases where there are specific security or regulatory concerns, a dedicated server would be preferable to virtualised cloud servers.
Moorman explained that the Cloud Clinic is "just a start", and that many more cloud initiatives will follow in the coming year as more organisations explore the model as a way of saving costs and improving IT agility.
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Every cloud has a silver lining
We recently did similar research on cloud computing within the UK SMB market, and it's interesting to see that the same uncertainties exist whether the company is large or small. Most businesses recognise the benefits of using the technology, such as cost cutting, without fully understanding what it is and how it works. This may explain why we found a large number hadn't considered factors such as assessing their internet connection or increasing security before making the switch. We anticipate many small businesses will make the switch to cloud computing in an effort to reduce costs this year. This is a smart move, as long as you understand the implications; you can't benefit from cloud computing if your Internet connection fails. To those making the switch, make sure your Internet connection is reliable, guaranteed by an SLA, and supported by backup line. Chris Stening Easynet Connect
Posted by: Chris Stening 27 Jan 2009
Hats off to Rackspace
It will be interesting to see how this cloud clinic evolves, however because Rackspace provides both Managed Hosting and Cloud computing (Mosso) I feel like I can get an independant, un-biased view here. I think I will bookmark that site and check back
Posted by: Kevin Lennox 22 Jan 2009