05 Feb 2008
Tiscali has announced a partnership with online safety firm Crisp to help parents monitor and protect children when online.
The Crisp software analyses the content of online conversations in an attempt to uncover predators wanting to groom, and potentially abuse, children.
Tiscali will offer the software as a download from March 2008 at £3.50 a month or £42 a year.
"This software will detect a wide range of inappropriate conduct whether clearly of a sexual nature or more devious and deceptive," said Alex Hole, online media director for Tiscali UK.
"We have worked for a long time with organisations such as the Internet Watch Foundation to ensure that children are able to use the internet safely.
"We are committed to working with government to protect children from the potential dangers that exist online."
The technology detects grooming by recognising the ways in which abusers behave, according to Tiscali.
It analyses how they manipulate online relationships, what they say and how they say it. It also looks at sexual content, punctuation, aggression levels, sentence length, typing speed and vocabulary.
The technology also continually learns, becoming more robust the more conversations it analyses. This allows it to refresh its live database of online chat vocabulary and language styles.
As the software only alerts parents when it detects a potential grooming conversation, young people's privacy is maintained. Only the parts of conversations that are flagged as potentially dangerous can be seen by parents.
"The internet allows young people to access immeasurable learning, entertainment and communication opportunities. But they must be able to surf and experience the web in a safe environment," said Andrew Lintell, chief executive at Crisp.
Crisp is expanding the product to tackle the growing issue of cyber-bullying, and will automatically update the version being used by Tiscali customers when it becomes available.
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Re: No need for Tiscali's anti-grooming software
As a Tiscali user it is really starting to bug me seeing these negative posts. The point of the piece was about the new anti-grooming servive available from Tiscali, not the state of your Broadband connection. I have had very few problems bar a brief period of 'slowdown' in April which was resolved by one phonecall (to the UK) whereupon I got firmware update for my router and hey presto, problem solved. I get good speeds and reliable connectivity day or night. I don't use the anti-grooming service as I don't have children but I have suggested it to some friends, one of whom has used it and rates it highly too.
Posted by: Rebecca Arundel 08 Aug 2008
No need for Tiscali's grooming software
After waiting 56 days for Tiscali to connect after signing up with them, we decided to cancel with them. They didn't contact us once, leaving us to phone their expensive call centres in India instead (where everything you ask for receives a standard "we'll get back to you in 4-5 days time" [except they never did, not once]). To some of us poor suckers, Tiscali appear to be in the 'charging people to phone India' business, not the ISP business. So need need for their anti-grooming software - by simply not connecting their users, no grooming can take place in the first place. Our advice : steer clear of Tiscali and anything they claim, they have the worst customer service we've ever encountered (in 4 countries).
Posted by: N Taylor 06 Feb 2008