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Analysts give verdicts on BT's Vision

by Will Head

05 Dec 2006

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BT Vision
Analysts believe that BT's ability to continuously innovate will be key

BT Vision, which launched yesterday, has been given a cautious welcome by industry experts. 

The telco's combined IPTV and Freeview service is in a good position to give Sky and NTL a run for their money, according to senior Ovum analyst Annelise Berendt. 

"BT is using a very different approach by leveraging the existing digital terrestrial television base which in many ways provides it with a headstart in building a new line of business," she said.

"The ability to continuously innovate will also be key, as the competition is not standing still and there is a danger that BT will find the goal posts moving faster than expected."

Berendt also believes that BT is future-proofing its offer. "The V-box is HDTV-ready and BT is planning interactive feature upgrades next year," she said.

"New interactive services, including video telephony, rich gaming and gambling, are on the horizon for next year, and if the consumer appetite for such services is strong, BT will certainly give the competition a run for its money."

For BT to be successful, however, it must focus on its marketing strategy, according to Mike Cansfield, principal analyst at Ovum.

"The key to how successful BT will be with this move is how well it executes its marketing strategy," he said.

"This is much more than acquiring customers, and involves how well BT competes with NTL and BSkyB, and whether it can explain to customers the power they now have to take control of what they view and when they view it."

Nate Elliott, a senior analyst at Jupiter Research, praised the content and the V-box, but was unsure about consumers' willingness to pay for on-demand content and the high installation fee. 

"BT has great films and great kids' content, but with yesterday's Setanta partnership, they've got good, but still not great, sports content," he said.

"Great content is table stakes for a TV service. If you haven't got great content, people simply won't pay for the service, but BT did better at launch than I thought it would.

"Two Freeview tuners, a network port, a 160GB DVR hard disk and HDMI interface means that BT is selling a box that's much better than the 10.2 million Freeview boxes already out there."

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