24 Apr 2006
Tom Baker has been dropped as the voice of BT's text-to-phone service after just three months.
The former Doctor Who actor's voice has been responsible for reading out text messages sent to landline numbers since January 2006.
BT stated that the service was being changed to give users a choice between male and female voices.
From 1 May all texts will be read out in a female voice unless users insert *M# in front of the text message to choose a male voice.
"Our research shows that people need to think carefully when choosing a male or female voice to deliver their texts," said a BT statement.
"Seven out of 10 people think that male voices are better for telling jokes. Male voices were considered more powerful and better for disciplining children, while female voices were described as more comforting, truthful and persuasive. "
BT said that Baker's iconic voice had proved popular and that the number of texts sent to landlines rose by 69 per cent in the first week of the promotion. More than 11 million texts sent to landlines have been delivered in Baker's voice.
"Tom Baker has been a huge success and a great way to introduce a new audience to BT Text," said Wendy McMillan, BT's general manager for consumer services.
"As the technology develops we want to give people the option to have their texts delivered to landlines in a gender that is the same as their own or one they think will be more effective depending on the message they're sending."
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Do you agree?
I think BT got scared
BT knew full well that Tom Baker was associated with Little Britain. I think they lost their bottle when they realised that Tom Baker's association with cult TV show Dr Who was encouraging people to use his voice for comic effect. Websites like "Tom Baker Says" and "The Doctor Says" feature rude phrases and songs and I think BT pulled the plug when they realised they were becoming very popular. I'm just disapointed that nobody seemed to record Dr Who saying "Would you like a jelly baby?" They all seem obsesed with rude jokes.
Posted by: Desmond Hoo (who?) 09 Aug 2006
Bad move!
I have never sent a text to a landline to discipline someone, or try to persuade them to do something. However my partner and I *have* sent each other quite a few frivolous messages, playing around with the spelling and punctuation so as to enjoy Tom Baker's unique vocal style. I doubt we'll be doing as much of that now we're stuck with with "sensible voice (female)".
Posted by: Steve Lamb 14 Jun 2006
Worst idea ever
A small part of life's fun tapestry eroded by market research stupidity. Perhaps paople using the service was costing them too much...
Posted by: Michael 28 Apr 2006
Rubbish!
BT have flipped. Tom Baker's voice was a brilliant idea, but who sends a text message to a landline in order to admonish a child?! Why would we care if a woman's voice is persuasive or consoling!? Absolute stupidity and I guarantee that the 69% rise will become a 69% fall now that people can't send message beginning with "This is The Doctor..."
Posted by: Kirsty 27 Apr 2006
BT hangs up on Tom Baker
Since Tom Baker's voice is very individual and recognisable, and since he links the sketches of Little Britain, it's hardly surprising that BT wishes to have a choice for customers
Posted by: Francis Coggs 26 Apr 2006