BT revamps business broadband and calls packages

BT One Plan will let companies build their own packages

BT has announced new business broadband bundles designed to save enterprises money without compromising on service.

The telecoms giant explained that BT One Plan will let companies build their own packages, which boast an " extensive range of options" allowing customers to get the best value for money. It also means that businesses will no longer pay for services that they do not use.

"In uncertain times, cash flow is king. Knowing what your monthly outgoings are is as important as keeping them low," said Bill Murphy, managing director of BT Business.

"With the introduction of these changes, BT is helping businesses manage their communications spend with one low fixed-cost package that they have the power to define themselves based on what they need.

"BT is offering businesses a premier à la carte service with the value and cost predictability benefits of having a set menu. If the dessert is not to your taste, why keep paying for it? This is a natural evolution in the market of communication services."

The new options cover calls, broadband, voice and mobile services, and firms can take on as much or as little as they want. Pricing for the most basic bundle starts at just £5, and BT is offering other sweeteners, such as savings of up to 50 per cent on the price per minute for calls to UK fixed lines when a phone package is selected along with a broadband service.

To make maintenance and administration easier, customers have just one port of call for service and billing enquiries, as opposed to a handful of providers to deal with, while one bill will cover all services used.

BT claimed that its broadband service offers 99.99 per cent reliability, and that nine out of 10 of faults are resolved in four hours.