Open Text unifies ECM portfolio with latest suite

ECM Suite 2010 includes 90 products and modules

Open Text has launched its latest enterprise content management (ECM) suite, claiming to provide a highly integrated set of tools with improved social collaboration, search and navigation capabilities.

ECM Suite 2010 brings together all of the firm's home grown and acquired technologies in the content management space, including portal and web content management from Vignette, content analytics from Nstein and media management from Artesia.

A total of 90 products and modules cover everything from compliance and business process management to enterprise information archiving, all linked together and with Open Text's core services layer, the firm said.

The release has tuned all of these components so that they work together better, according to Open Text, and is designed to improve employee productivity and boost information sharing "quadratically", explained Open Text chief technology officer Eugene Roman.

To this end, Open Text has improved the user experience to allow workers to customise how they interact with the product without the need for IT involvement, completing tasks such as custom columns, hiding unnecessary menus and creating personalised filters.

"Content chaos is still a problem for a lot of companies where they have information locked in silos," said Roman.

"The suite allows everything from the web side of the company to the intranet to be lit up and the information shared, with security, in an orderly fashion. Shared, used and put to work."

The software includes enhancements to multi-lingual support for global companies, and improvements to search and navigation functionality to further boost user productivity, according to Open Text.

Social collaboration is another major strand to the release, promising to i mprove productivity and return on investment.

Open Text Pulse functionality, meanwhile, allows users to micro-blog, follow co-workers, share content and find subject matter experts relating to specific content.

There is also support for the increasingly important Content Management Interoperability Standard (CMIS), allowing customers to access content from CMIS-certified systems and content repositories, and CMIS-compliant applications to access content in the suite's Enterprise Library.