10 Jul 2006
IBM's recent decision to broaden the target market for its Lotus Sametime instant messaging and web conferencing beyond its traditional base of Lotus users marks the first shots of a "fierce battle" with Microsoft, analysts have predicted.
Gartner noted that the battle lines were drawn last week when IBM unveiled an extension to Lotus Sametime 7.5, the next version of its IM and web-conferencing platform, that will support several of the components in Microsoft Office.
Sametime 7.5 will be available in the third quarter of 2006, while the extensions for Microsoft Office will follow early in 2007.
Jeffrey Mann, research vice president at Gartner, suggested that the announcement appears deliberately timed to coincide with Microsoft's recent announcements on unified communications.
"Microsoft and IBM are locked in a fierce battle for market and mind share in the collaboration market," he said.
"Users typically deploy Microsoft or IBM product lines in a more or less complete stack, with Notes/Domino forming the core on the IBM Lotus side and Exchange/Outlook for Microsoft.
"On top of this core, users increasingly add IM capabilities with IBM's Sametime or Microsoft's Live Communications Server. The near-ubiquity of Microsoft's Office provides a common element to both sets of users.
"Despite some growth for open source alternatives like OpenOffice, Microsoft Office continues to be a widespread corporate standard."
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IBM and MSFT attacking interoperability
At this morning's Partner Conference, Microsoft announced that Microsoft Office Communication Server 2007 (formerly known as Live Communications Server) will interoperate with any IM network. The "interoperability" is achieved by writing to Microsoft APIs -- through which federation (managed through AD?) is also achieved. This is powerful stuff that the MSFT partner network will gobble up. For their part, IBM's Sametime 7.5 achieves "interoperability" with consumer IM and EIM networks through one-to-one relationships. IBM is following a different path (under the Workplace umbrella) for extensibility. The yet unanswered question is whether IBM can gain (and market) 3rd party support as quickly as can Microsoft. Enterprises may want utopia, but will take what they can get -- or expect to get.
Posted by: Maurene Caplan Grey 11 Jul 2006