Pegasus teams up with TomTom Work

Pegasus will integrate with GPS navigation system TomTom Work

Accounting and business software firm Pegasus Software has announced plans to integrate its Opera II Service & Helpdesk Management module with GPS navigation system TomTom Work to improve service management and speed back-end processes for small firms.

TomTom Work is a satellite navigation-powered tool designed to improve the management and control of firms' vehicles and drivers, mapping the quickest and most efficient route to the next job and allowing managers to track and dynamically allocate jobs to drivers.

Integration with the Pegasus module will add the ability to manage assets, complete tasks onsite and automatically begin billing and other back-office processes, according to Pegasus.

"Effective service management is built on accurate visibility of resources and reliable communication with the workforce in the field," said Stuart Anderson, operations director at Pegasus Software.

"Integrating back-office processes means faster payment, less paper-based processes, better asset use and higher levels of productivity and uptime.

"Integrating Pegasus Service & Helpdesk Management with TomTom Work means a business can dynamically update and allocate new work, based on the nearest available resources. So, if an emergency arises, the office simply sends the nearest operator to fix it. That means better customer service."