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27 Jul 2009
Hull internet service provider Karoo has responded to reports of its contentious policy of cutting off suspected file sharers by changing its stance to be "more line with the industry standard approach".
Reports emerged last week that Karoo had been immediately suspending internet access to users it suspected of illegally sharing or downloading content, and requesting that they sign an admission of guilt and promise not to do it again.
However, Karoo explained in a customer notice posted on the site's blog that, while it has a "duty to act when informed by copyright owners or the police that customers are accessing inappropriate material, performing illegal acts or infringing copyright", it was "exceeding the expectations of copyright owners, the media and internet users".
The service provider will now issue three written warnings to those it suspects of breaching copyright laws before temporarily suspending the service.
Karoo is encouraging its customers to seek out copyrighted material only through legal channels, and is asking users to contact its technical support team if they have any questions regarding securing their internet connection.
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Do you agree?
So where is due process? Where do you get a hearing.
There are many legal reasons to use P2P, and the intiial example of this story was one of them. Where, when and how do you get the opportunity for a defense? Who appointed the media industry the prosecution role? What if a technically ignorant group such as Karoo obviously is, makes a foolish decision, as they did, how and where do you rectify it?
Posted by: Wandering 27 Jul 2009