05 Apr 2006
Dixons is to switch its focus to the web and rebrand 190 of its stores as Currys Digital, parent company DSG International announced this morning. The move will swell the number of Currys high street stores to 550.
"Dixons' existing e-commerce operation has recorded on average more than 50 per cent year-on-year sales growth over the past four years," said a company statement.
"The changes will enable Currys and Dixons to more clearly differentiate their approach through two channels to market - retailing and e-tailing - delivering improved levels of convenience, choice and value for customers."
John Clare, group chief executive at DSG International, added: "Customer buying behaviours are developing with the growth in broadband usage and, as a group, we constantly adapt and innovate to support how our customers shop."
The conversion of existing Dixons stores to the Currys Digital brand is expected to start in early May. No staff losses are expected within stores.
The cost of the rebranding is estimated at £7m, according to DSG. However, the company said the changes would save around £3m in central costs per year.
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Do you agree?
sales persons
I have to agree that dixons salespersons always know less than I do, and I am a self taught 73 year old! the lack of knowledge by staff is the major reason I do not go into PC World or Dixons anymore. The internet for me every time.
Posted by: Quilljar 04 Jan 2008
Online price discrepancy
Have to agree with the above comment. I was looking at a plasma TV from Dixons - it was a staggering £500 cheaper online. When I asked for a pricematch from the local branch I was told in you certain terms it isn't possible. Rather strange given it's probably coming from the same warehouse anyway...
Posted by: Paul 12 Apr 2006
Staff losses
Perhaps staff losses or very serious staff training is needed. I have stopped going to Dixons because I knew more about the goods than the staff and I got fed up with them trying to sell breakdown insurance which seemed to be their only purpose.
Posted by: misceng 06 Apr 2006
Not surprising
When a company offers lower prices online to those instore it is not surprising that online sales increase. Their online sales would increase even more if every customer visiting the shop was made aware that they could make a saving shopping online.
Posted by: trevor 06 Apr 2006