21 Nov 2009
Any industry is littered with the corpses of companies that blazed a trail and then stuttered and died. It's happened in most industry sectors, but in IT some of the failures have been profound and yet strangely uplifting.
Shaun and I agonised over this one. We spent a good couple of hours trying out various ideas in our local diner Morty's before we hit on the topic that would be both interesting and fun to write.
It took another hour to build the list; thank goodness for Morty's spaghetti and the forbearance of staff member Rachel, who's a bigger XKCD fan than either of us and knows her onions when it comes to tech.
Any industry is full of also-rans. As an industry sector matures it consolidates, taking the best from the competition and either integrating it or crushing the competition. Adam Smith was only half right; innovation is not only down to the market, but to who can outspend or buy the competition.
So here's a list of those IT innovations that fell under the bulldozer. Some were cruelly robbed of their advantage, others threw it away with bad management. As ever, your comments are appreciated.
Honourable
mention: Betamax
Iain Thomson: Betamax is a case history in how technological
battles are fought and lost. It also reveals a lot about Sony's corporate
culture.
In the 1970s the concept of home video was just beginning to take off. Sony, one of the leaders in the field, created the Betamax format for home video and graciously said that the rest of the industry could use it, for a small fee. JVC and others politely told Sony where it could stick its format, and created VHS to compete.
This has been a long-term problem with Sony. It wants to own storage formats and get paid by the rest of the industry. Betamax was an early example of this, but MemoryStick and Blu-ray show that the instinct runs deep.
On the face of it Betamax should have swept the market. It launched first, had the backing of one of the biggest names in entertainment and the picture quality was superior to VHS. It was loved by the broadcast community, but in the home market it failed to take off.
The most telling reason was probably the capacity. To watch Betamax videos at their best resolution each tape would hold only an hour of film. For home recorders this wasn't much of a problem, but for Hollywood it was a major issue.
Secondly, the public didn't play ball. Most home video players were rented rather than bought in those days, and JVC has good retail connections. Finally, and some say crucially, the porn industry went for VHS and this was what a lot of the early video viewers wanted to watch.
So Betamax was relegated to the dustbin of history, but personally it taught me an important lesson. My dad was one of the first to buy a Betamax recorder, as well as being in the vanguard of eight-track buyers. Now, if dad buys it, I wait to see what the dominant format will be.
Shaun Nichols: As an American born in the 1980s, I didn't even know what Betamax was until The Simpsons made a joke about it. Still, the story of Betamax remains a poignant example of why the industry needs co-operation.
As Iain noted, Sony's arrogance was the major reason for the failure of Betamax. Rather than get everyone on the same page and compete at the hardware feature level, Sony tried to squeeze everyone in the industry and sell a proprietary format. It was the original victory for open standards.
Years later, Sony learned its lesson. When the battle between Blu-ray and HD-DVD erupted, the company immediately built up a coalition of its peers and courted the studios. As we will see later on in the list, the outcome was decidedly better for the company.
Honourable
mention: Gateway
Shaun Nichols: It's not dead yet by any means, but Gateway was
once a promising firm that now languishes way behind vendors such as Dell and
HP.
Back in the mid and late 1990s Gateway was a presence in desktops and TV sets around the world. The company was a major player in the exploding PC market and its signature cow-patterned boxes were prominently displayed through countless ads.
Unfortunately, when the dotcom bubble burst and the economy slumped, PC sales slowed and Gateway took a big hit. The company is now owned by former rival Acer and only recently returned to the UK market.
Iain Thomson: For a brief period in the 1990s Gateway looked like a game changer. It had the order-to-buy model that Dell perfected, the great PR and, most importantly for consumers, those boxes with the Holstein cow markings. At a time when the average consumer was getting used to buying a PC, this was the friendly face of the industry that they could understand.
In a way Gateway was the Apple of the PC world. It stressed approachability as its selling point and initially sold on its image as a computer company that understood that you didn't need to be a techie to buy a PC. But then it tried to get all Silicon Valley and lost its soul.
You can still buy a Gateway PC today, but it's not the same. Its folksy image is little more than a marketing plan. A sad end to a great early mover in the PC industry.
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Do you agree?
Lotus 123, surely?
Where you there, man?
Posted by: Rob Jackson 18 Dec 2009
Psion is now TomTom - didn't you know this?
Psion is now TomTom. Well the chief hardware architect is. They went on to bigger and better things. Now they have Voice Controlled Tomtom, cool. That should have been on the Christmas gift list - voice controlled Tomtom, does it work like I dream it could?
Posted by: interested_party 16 Dec 2009
Betamax had 3 and 4 hour tapes, I know because I have them. Please get facts right.
Betamax, oh I can't be bothered to re-write this. Your site just had a bit of a fit, or my pc did, or I accidentally clicked back, then when I go forward the form info is empty. Pah. Anyway suffice to say that Betamax had 3 and 4 hour tapes, I have some. Quality is also much better than VHS. Sony are extortionate, our politicians around the world allow them to be because our politicians are happy to sell us out for a small amount of money. We need global criminal laws protecting us from politicians and companies and dirty business practices. And you can still find plenty of fools who will buy Sony.
Posted by: interested_party 16 Dec 2009
WordPerfect
WordPerfect seemed unassailable in the 1990s and then... pffft.
Posted by: JRMIV 16 Dec 2009
Jaz Drives
Early 2000 we engaged the brand shiny new JAZ drive optical disc for backups in our remote sites, as did a lot of people. 9 months later we were ripping them out and binning them because they were a heap of junk, as reliable as an Iraq taxi and with all the build quality of a Chinese trainer. I never saw any more of Jaz drives after that.
Posted by: lincoln lad 04 Dec 2009
Acorn Archimedes?
If the Amiga is on the list then does the Acorn Archimedes also merit inclusion? It was quite a potent package at the time of its release but gradually faded away since it was not Wintel However, consumers have to be thankful that both Acorn and the core component of the Archimedes still lives on as ARM.
Posted by: John Ratsey 29 Nov 2009
WordPerfect
WP 4.2 and 5.1 ruled the wordprocessor world, but failed to go WYSIWYG and lost it all to a lesser product known as Word
Posted by: Søren Schrøder 27 Nov 2009
Psion
I have just unearthed a Psion 1 I bought new way back,I have all the memory modules ie science accounts etc.The Psion one cost £99.95 at Boots and the memory modules £29.95 which 20 or more years ago was almost a weeks wages.Mine is still working and is pristine and has wait for it......14Kb of memory.Happy days
Posted by: Bob Wareham 27 Nov 2009
US-centric
In spite of being from an UK-based site, the list seems rather US-centric to me: Palm gets an entry, but Psion does not. BeOS gets an entry, but RISC OS does not. DEC gets mentioned (though with the curious omissions of Vax and Alpha), but Sinclair does not. Sinclair dominated the cheap homecomputer market in Europe, even leaving C64 behind in many markets. But Sinclair Computers didn't survive the end of the 8-bit era.
Posted by: Torben Mogensen 27 Nov 2009
You forgot one
PSION. The company still exists, but it is now devoted to industrial handheld gadgets. Ten to fifteen years ago, it revolutionized a business that did not even exist. I still remember in the early 90s, sitting in a halway at a break doing my math reports on their Psion Series 3a. Today, I write nearly all my work on two computers: The Psion Series 7, which was a notebook computer a decade before that even existed (and a much nicer physical design!), and the Psion Series 5, a pocket computer roughly the same age, which runs for 8 hours on 2 rechargable AA batteries and is smaller than a paperback book. It's keyboard is second to none, and I cannot for the life of me find anything today that matches. Oh, the big companies are trying, but 10 years on, their products are clunkier, uglier and far more expensive. Both models, and the company, can be studied on Wikipedia.
Posted by: Henry 27 Nov 2009
Itanium Anyone...
This HP & Intel Joint was one of the worst combinations ever. After 8 Years there are only vapors and rumors of modernized Itanium processors. It is still stuck on the 90nm process and only runs at 1.66 GHz. One of the initial selling features was that it had hardware emulation for x86. But Later (Montecito circa 2006) Intel removed support for x86 and distributed a software emulator because it was much faster then the original hardware emulation. I think HP might be the only people still selling Itaniums; and I think they go directly to museums.
Posted by: Dave Hendricks 26 Nov 2009
much of the WORLD?
"AOL became the first online experience for much of the world" Don't speak for other countries please!
Posted by: yb 26 Nov 2009
Minidisc and beOS/Palm
Surely you have to include minidisc in the list... maybe as a footnote of betamax... a perfect progression from CD to a smaller robust recordable medium... it should have been embraced by all but was completely strangled by sony's licensing fees. Also one thing... the last real palm OS (garnet) borrows heavily from... wait for it... BeOS! It even says so on wikipedia (so it must be true). Now I must be off to the ship!
Posted by: NC 26 Nov 2009
Netscape
While Microsoft was surely bruising for Netscape, much of the failure was their own. Netscape 3 was not very good, and 4 was legendary.. In its what 40+ updates and impossibility to build websites for! Netscape 4 killed them off, IE4 was simply much better. Recall that back then they were both standards, and you had to buld websites for both, the fact that N4 was so impossible to build for simply meant most coders optimized & pushed IE. Poor execution & bad software, not big bad Microsoft.
Posted by: saus 26 Nov 2009
What about Acorn?
"Who?", the Americans ask. Acorn, sponsored by the BBC to make a computer for the UK masses, and they innovated and innovated making the first home based RISC computer, the ARM chip and the most superior windowing system of its time, with it's strong document orientated system, pop-up menus and generally moving away from the cruft of 80s-derived GUIs with their ill-conceived pull down menus. But they failed to compete against Apple/PC compatibles by concentrating on education and hobbists.
Posted by: dave 26 Nov 2009
What about psion?
Psion had the PDA market sewn up before palm had even made their name, before throwing it all away.
Posted by: Stuart Ferguson 25 Nov 2009
Blue just to expensive and has SONY behind it
I rent dvds from netflix. It is not that i dont solid media anyone, I WONT but anything thats not in solid form. I am not willing to but any thing sony the root kit cant play my own dvd on my sony dvd company. I bought a Hd dvd from walmrt on a black friday sale. I could have got my money back but keep it because of the high quality. I am not willing to spend MORE for blue ray a little higher quality for a lot more money. To bad the studios killed a good technology but I still have a huge use for dvd's and 'cd's.
Posted by: Scott 25 Nov 2009
video recorder formats
The gurus of the time said that Betamax was better than VHS but better inter corporate dealings won the day. The one you didn't mention is Philips V2000 which most people said was better than both the others by a mile - another example of Philips Technical innovation not being maximised by their MArketing activity.
Posted by: Tom Cheney 25 Nov 2009
The Amiga failed because the platform stagnated
Lackluster interest from traditional brick-and-mortar businesses only goes so far to describe the Amiga's failure in the marketplace. After all, the Commodore 64, mostly purchased for home use, sold over 17 million units during its lifetime. One of the largest failures of the Amiga platform was its failure to evolve. Seven years after the release of the initial Amiga model, Commodore was still releasing new models that had largely the same hardware specs as the original. As a consequence, it was eventually eclipsed by the PC clone and Macintosh platforms, both of which had moved on to faster processors and better graphics. By the time Commodore released a viable update, it was too little, too late. PC clones dominated the market while the Macintosh cleaned up the rest. Commodore just might have been saved by its Amiga-derived CD32 game console, which was superior to the SNES and Sega Master Drive consoles out at the time, but patent trolls obtained an injunction to have CD32 imports into the US blocked until Commodore paid their licensing fees. The action broke Commodore, which filed for bankruptcy shortly after.
Posted by: Some User 25 Nov 2009
D.E.C.
You boys missed the boat on this one. It was the revolutionary Alpha chip, superior to almost every other chip in the biz until recently. DEC had it, but was afraid to believe in it. They also were more interested in mainframes than consumer ware--made more money on mainframes. The story of the Alpha chip is a great one. Do some research lads.
Posted by: Gandolf Gollardo 25 Nov 2009
So DEC's only notable impact is.. Steve Wozniak ??
"Iain Thomson: DEC was important for many reasons, but for me the key one is that it inspired a geek called Steve Wozniak to get involved in computers." Mr Iain Thomson, that's all you can say about DEC ? What about Alpha ? NUMA ? What about a million other innovations we're still waiting for from the likes of Intel/AMD ? Rather embarasing.
Posted by: Dan Podeanu 25 Nov 2009
OS/2...
...didn't completely wither under IBM. Microsoft certainly picked up a lot of experience they later applied to [OS/2-nee-Windows] NT. Microsoft didn't exactly sabotage it, either - except concurrently with the no-Windows-on-DR-DOS fiasco. If you dig into the early story of OS/2, IBM was initially looking for a text-mode system that wouldn't suck and would support some sort of ill-fated "smart terminal"/"universal adapter" initiative. I'm not sure if they ever understood exactly what they were trying to build there; the idea seems to have been to put (sell) a PC (PS/2) between every "big iron" app and every user or peripheral. And building a system "reliable" and "featured" enough for that usage (PC-as-glue, I/O processor, output device 'everywhere') would surely make it fine for the desktop uses DOS was put to, right? Well, that didn't work out, and supporting the ubiquitous, supposedly-could-do-it 286 turned out to be a great penalty. In retrospect, the 386 was a "patch" to the shortcomings developers found in the 286, and... ...by that point it was time to pretty much rewrite the whole thing. With a compatibility layer, of course. And the end result wasn't bad, and could eventually host a rather nice and stable GUI, if you had about $600 of RAM. By the time that first appeared, anyone outside a handful of big-blue datacenters had well learned they could do any PC "glue" with DOS on a Dell (or a Sun, or whatever else might've been lying around). The "glue" thing was a solution to a problem unique to IBM, anyway; few others had a bunch of mainframe product lines speaking different protocols where dropping in a $5,000+ battleship of a PC to interface them would make any sense whatsoever - and anyone who did (I dunno, Cray?) wasn't going to be beholden to IBM to do it. MS kept on developing Windows, and even developed it as their GUI of choice for OS/2 - which may only have become available in the market after they'd abstracted OS/2 out into the yet-bulkier NT (OS/2 arguably just a 'personality' of that new do-everything product). IBM went out, bought a bunch of Macs (as the apocryphal story goes) and competing hardware, and locked some people in a room until they came up with the Presentation Manager. A bit more advanced than Windows, with the 'data on the desktop' philosophy that eventually won the day over the 'Program Groups' of Windows up through 3... ...but meanwhile, Windows-for-DOS could at least limp along on sub-$2,000 machines, so targeting it reached a wider audience at a much lower cost - and developers probably enjoyed the benefits of crashes "obviously" being Microsoft's fault, not their own. By the time IBM's baby was looking mature and polished - 2.x on through "Warp" and the last 'desktop' release at 4 - they had *no* idea what to do with it. Personal Systems didn't want to touch it - it was wrecking their chance for discounts and kickbacks from monopolist Microsoft. Marketing didn't know how to evangelize it or price it - it certainly seemed a bit more stable and capable than Windows, and it was Invented Here, so it must've been worth the serious bank it would take to recoup all that money sunk into it, right? This back when Windows 3.11 could be found for $40... And the development environment and compilers to target their *precious* OS? Apparently no bargain. Toss on the weight of its legacy code being awkward to port to those supposedly-game-changing, Wintel-crushing PowerPC chips [eventually realized but never released beyond the thin-client market, and not entirely unlike rewriting NT again in-house], and it becomes obvious why IBM finally decided to wash their hands of it. It was a nice piece of software, sometimes a great piece of software - especially when the price of memory plummeted, just as IBM gave up on it - it was much happier in 64MB than NT was, but people still remembered trying to thrash along with it in only 4 - but a piece of software that ultimately made no sense - monetarily - to IBM. It saw plenty of support, and plenty of development within Big Blue - but not enough to find it a niche in the market, at least on the terms they could sell it at.
Posted by: A. Peon 25 Nov 2009
What about the Psion 1 & 11
The first hand held computer with those natty little memory modules. Remember M&S had them by every till for mobile stock control. I know a bloke who still uses a 11 machine as his address book and even has the spiral bound manual on his lap tray for tapping in those little routines during the dark winter evenings
Posted by: Ged Parker 25 Nov 2009
But Palm did move to the mobile market
"Imagine if Palm had in fact moved for the mobile market and sought to integrate phone capabilities into its products." But they did, at least sort of, when they bought Handpring. The Treos and the Centro were PalmOS mobile phones. One of my friends had a Treo. He hated it because it sucked as a phone.
Posted by: Scot 24 Nov 2009
Don't write off Palm
True, Palm lost their way for a few years but webOS is radically more advanced than any other mobile OS, integrating apps, the web and the device, and the Pre is a lovely bit of hardware.
Posted by: elvin 23 Nov 2009
Palm Comeback?
My fiance has a Palm Pre and its pretty good. OK it hasnt got the app support of the iPhone but for what she wants (phone, text, email, web) it ticks all the right boxes. Is it enough for a Palm revivial though? I also thought 3dfx might make the list. They pushed 3D graphics for games on the PC (voodoo range) then lost it to nVidia.
Posted by: Phil 23 Nov 2009