20 Nov 2008
Mozilla has advised Firefox users not to try add-ons classed as 'experimental', such as the recently released China Channel, because they could cause computer problems.
Firefox add-ons allow users to personalise their browsing and add additional features. Because Firefox is open source, many of these add-ons are created by third-party developers.
Add-ons classed as 'experimental' are still being tested, Mozilla warned, although they are available for public use.
The company does not recommend downloading such add-ons unless the user is very technically minded. "They have not been approved, so they may pose risks to users," said a spokeswoman.
The China Channel experiment received international press coverage on its launch because it allows users to surf the web as if they were in China.
The coverage came at a time when internet censoring in certain countries was attracting the attention of human rights groups and multinationals.
This, in turn, prompted the launch of the Global Network Initiative, a statement by organisations including Google, Yahoo and Microsoft, to stand up against government policies that curb freedom of expression on the internet.
More than 1,000 Firefox users downloaded the China Channel, which does not appear at first glance to be problematic.
"It's open source, free and easy," reads the add-on landing page. "Take an unforgettable virtual trip to China and experience the technical expertise of the Chinese Ministry of Information Industry."
However, a test conducted by vnunet.com found that the pages to which the China Channel is supposed to restrict access seem to be lost for good, even when the add-on is disabled.
Other testers appear to have had problems as well. One user who commented on the China Channel site said that he had experienced an "uninstall bug", and that all proxy settings were lost after he closed Firefox.
Mozilla pointed users to the small print attached to add-ons. When users are given a choice to install an add-on, they can click on a 'why?' button which offers the following information:
'This add-on is meant for advanced users to test add-ons before they are made available and reviewed for general use. Many add-ons may be in prototype form. Experimental add-ons may be alpha, beta or pre-production in quality, performance and features. Caution should be used when installing experimental add-ons, as they have not been tested by an editor and may harm your computer configuration.'
The Firefox UK marketing team said that it was unaware that the add-on had received widespread press coverage, and plans to investigate how a potentially dangerous application is quickly becoming a popular experiment.
In related news, Mozilla yesterday launched Firefox China Edition.
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Response from Mozilla
Mozilla would like to make it absolutely clear that it has not warned users off the China add-on specifically. This is a factually incorrect statement. Mozilla add-ons are a fantastic way for users to personalise their browsers and benefit from the vast and rich array of features and services available. Indeed, we were delighted to see Justin Scott's post yesterday on the Mozilla Add-Ons Blog announcing the one billionth add-on download since we started keeping track of add-on downloads in 2005. http://blog.mozilla.com/addons/2008/11/19/1-billion-add-on-downloads Mozilla continues to communicate the experimental and untested nature of some add-ons and their potential to harm your computer configuration. Mozilla is providing links to these applications as a courtesy, and makes no representations regarding the applications or any information related there to. Any questions, complaints or claims regarding the applications must be directed to the appropriate software vendor. For the avoidance of doubt, experimental add-ons hosted on Mozilla are marked with an "experimental" label and require login before you install them. Unfortunately, Rosalie Marshall elected to download this add-on from another website and not from addons.mozilla.org. Obviously we can't stop third parties from hosting their own experimental add-ons themselves, but by default the Firefox browser does not permit the addition of a third-party non-hosted add-on without requiring the explicit confirmation of the user. Mozilla add-ons continue to gain strong press coverage for their innovation and value to users. There has been some coverage of the China add-on but it has been minimal compared to the more popular add-ons.
Posted by: Jane Finette - Director European Marketing, Mozilla 20 Nov 2008
Clarification:
Jane, thanks for your feedback. The Firefox PR team, after they said they had discussed the issue with Firefox executives, gave the following information: "The add-on is still an experiment so any problems, whether they are common or not, should be expected. It still needs tests and tweaks and so downloading is not recommended." I exchanged a number of emails with your team, including the link to the site. Rosalie
Posted by: Rosalie 20 Nov 2008
Response from the China Channel Developers
Thank you Jane Finette, that you made some things clear. Actually this article is completley missleading, also the mentioned bugs - It's just not true. The information was obviously taken from the developer forum, where WE posted about the mentioned bugs. The "deinstall bug" was fixed even before the first beta release on chinachannel.hk. Of course it's not a perfect product though, we are enthusiasts who work on Mozilla add-ons for free in our spare time. Overall we got estimated 30,000 downloads of the add-on so far and the best worldwide online press coverage we can imagine (LA Times, NY Times, Cnet.com, CBS Radio, Spiegel, FAZ, etc.) We are really happy about this, and we will keep developing open-source add-ons for Mozilla, because we love the Community. Thanks, Tobias Leingruber
Posted by: Tobias Leingruber 20 Nov 2008