|
|
|
According to an investigation by Sky News, PC repair shops are guilty of over-stating costs and snooping on personal data.
In an investigation, Sky tampered with a notebook, adding a slight hardware issue to the machine as well as a web cam and screen viewing software.
Although the issue would be simple to fix, the reporters found that one shop - YEP JUST ONE! - was decent and honest, while the majority ran riot on the laptop.
Sky captured incidents of technicians stealing personal banking information, over-stating the cost and level of necessary repair work, and browsing through the My Documents folder. These are precisely the sorts of things that make Sneak glad that he still hasn't bothered to get the keyboard on his NC10 fixed.
Sky said that one shop, Revival Computers in Hammersmith, West London, was the worst offender and showed photos of one worker gleefully copying photos of a researcher in a bikini to his memory stick, along with a number of other files marked private. The firm also tried to invoice Sky for a £130 motherboard - despite this not being necessary.
Interestingly, Sky is run by Rupert Murdoch whose newspaper group is accused of snooping on private phone calls for the purpose of printing salacious news stories.
Still, what's good for the goose eh?
22 Jul 2009
