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01 Dec 2004
This one is for anyone who has ever been annoyed by design. Bruce Tognazzini in his December column lists the ten most persistent design bugs.
Tognazzini worked for Apple 14 years, where he founded the Apple Human Interface Group and acted as Apple's Human Interface Evangelist. He is currently a principal with the Nielsen Norman Group, a Silicon Valley based company specializing in human-computer interaction.
Although Apple is most famous for its design, Tognazzini doesn't spare his former employer (as most designers do by the way – I have yet to meet one who likes the design of the latest iMac). OS X has conquered the number two spot with its Dock. Windows doesn't even have a spot in the list (although it is mentioned).
There's room for suggestions, as Tognazzini hasn't come up with design flaws 8, 9 and 10 yet. I'm recommending he give the Start button in Windows some consideration: try explaining to a first time computer user that to switch off his computer, he needs to press "start".
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