BBC busts Carphone Warehouse

by Shaun Nichols

29 Nov 2007

And you thought those smug college kids working the floor of the Apple store were bad?

An undercover operation by the BBC has turned up some ugly accusations against Apple's main iPhone retail partner in the UK.

It seems that some salespeople at Carphone Warehouse really enjoy getting commissions from the sale of iPhone 'insurance policies' (I'm guessing that's the British version of the 'Extended Warranty'.)

They enjoy getting them so much, in fact, that they're willing to bend the truth just a bit in order to sell customers on the policies.

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