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Latest management feature
What do you think of the changes we've made to vnunet.com? Fill in our survey, and you could win a magnum of Champagne.
Martin Veitch outlines the golden rules in establishing and maintaining a productive IT services relationship.
When it comes to getting press coverage it's the fast that beat the slow, not the big that beat the small.
Customer relationship management can often improve a company's efficiency, but it's no replacement for good interpersonal skills.
Datasite lists 14,000 British end user organisations with a minimum annual turnover of £10m, or an IT spend over £100,000.
CASE STUDY: From deep within Heartbeat country comes the tale of Botham and Sons, a long-established tea room business expanding into global web sales.
CASE STUDY: A private investigation business has dramatically increased its turnover by opening a website to attract new clients.
CASE STUDY: We look at a small business website set up with the help of a farm diversification grant from the European Commission.
All small businesses need to get email. But sooner or later they'll need to pay for a 'business class' internet if they want to step up to ecommerce. So says Grant Broster, head of internet for business in BT Ignite's Application Services division.
Designs on your business 3: Kate Price built a website for her holiday cottage business. Now, she is letting other local businesses have access to her newfound skills.
CASE STUDY: We start a new series of case studies of online SMEs, with a look at a specialist outdoor clothing and equipment supplier.
Designs on your business 2: Redundancy was the spur for Leslie Jones to find another creative outlet. Now, Loughborough-based Graphicweb does site designs for other small businesses.
The first in a series of profiles looking at companies which offer website design skills to small businesses taking their first steps online.
Best Practice: Some handy tips for small business owners on making your website work harder for you.
Case Studies: Specialist travel and holiday companies are moving online to target upmarket clientele. We talked to three niche tour operators about setting up a web presence.
End of Year Roundup: The web is awash with websites offering smaller companies advice on how to run their businesses and services for them to use. These are the ones that impressed us most in 2000.
End of Year Roundup: Take the opportunity to check out the pick of the crop of advice and information we've published in Manage IT this past year. Maybe you missed a feature or two...
Customer self-service technologies are essential for websites if you want to enhance user satisfaction and cut support costs.
Crafts businesses are venturing out of their workshops and on to the web. We talked to three small companies about their online presence.
The annual meeting place for the information market returns to London from 5-7 December at the National Hall and Olympia 2.
As high-speed internet access becomes a reality for many small businesses in the UK, Manage IT provides a handy chart to the ADSL services that are currently on offer.
INTERNET CONSULTANTS: We profile three website design companies who offer services to SMEs.
Much is made of the 'special relationship' between the US and the UK. But do we really understand each other? Read our guide to the best US websites dedicated to all things English.
Top Tips: Signing an ASP agreement is fraught with potential pitfalls. Before you take the plunge, consider our top tips on maximising an agreement.
TFL director of Games transport Mark Evers discusses how the public transport network is preparing for this summer's event
Connect with V3.co.uk
The wrong printers, for the wrong tasks on the wrong contracts
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