All the latest UK technology news, reviews and analysis

SaaS

Q&A: Jerry Thompson, BT Business

The director of products and online at BT Business discusses the Carter review, the growth of software-as-a-service and how firms are coping with the recession

Salesforce announces record first-quarter revenues

Company bullish as sales soar to $305m

RightNow offers cloud-based customer monitoring

Agents can filter conversations to identify positive or negative reactions

Firms underusing enterprise resource planning systems

Lack of time and skills means benefits are missed, says Accenture

Video Q&A: Jericho Forum and cloud computing

We talk to co-founder of the Jericho Forum, Paul Simmonds

Gooroo targets SMEs with cloud-based business apps

Small firms offered 'hassle' free computing for £25 per user per month

Software-as-a-service growth bucks recession

Gartner predicts 22 per cent surge this year

Oracle set to release seven SaaS offerings

Database firm takes a positive stance on web-based software

Zoho extends apps with range of gadgets

Six new gadgets can embed Zoho applications in Gmail, Facebook and other sites

Microsoft launches first hosted security product

Raft of new announcements designed to help firms "protect everywhere, access anywhere"

Jericho Forum offers cloud computing security tips

Cloud Cube Model outlines the benefits and risks

Microsoft releases Exchange Server 2010 beta

First in next wave of Office-related products available for testers

NetSuite gears up to take on SAP

SaaS firm targets enterprise market with SuiteCloud Connect

Hotmail log-in problems cause user panic

Outage leaves millions without access to webmail

Salesforce.com Cloudforce round-up

Salesforce's Andy Jacques outlines the key announcements from Cloudforce London

Analysis: Experts cast a shadow on cloud computing

A long period of downtime could be fatal for many businesses

Salesforce.com talks up social networks

Clara Shih explains why firms should be embracing tools such as Facebook and Twitter

BT launches Ribbit for Salesforce

Voice-to-text conversion adds telephony services to CRM

Gartner predicts surge in software-as-a-service email

Mixed news for third-party application providers

Salesforce.com launches free Mobile Lite service

Slimmed-down app unveiled for BlackBerry, iPhone and Windows Mobile

Fortify moves software security into the cloud

SaaS model allows for scanning of third-party software

NetSuite launches Salesforce.com integration tool

CloudConnect for Salesforce.com enables bi-directional data integration

UK companies taking to software-as-a-service

Two thirds of British businesses using SaaS enterprise applications

Salesforce.com pairs up with Twitter

Companies will be able to search 'tweets' to find conversations relevant to their business

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