All the latest UK technology news, reviews and analysis

RightNow

Oracle headquarters in Redwood Shores California (Photo - Hakan Dahlstrom)

Oracle expands Public Cloud platform with $1.5bn RightNow buy

Customer service software buy will help firm compete better with Salesforce

RightNow touts customer experience cloud platform

Firm promises smoother apps creation through the cloud

RightNow enables mobile customer service

Software integrates mobile into other channels for seamless customer support, says firm

RightNow tool aims to improve customer service

RightNow CX features social network monitoring

RightNow goes social with HiveLive buy

CRM firm pays $6m for social networking platform provider

RightNow launches August 09 CRM offering

New capabilities could reduce training costs

RightNow offers cloud-based customer monitoring

Agents can filter conversations to identify positive or negative reactions

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