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CRM

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Salesforce moves into content management with Site.com

Company unveils web publishing platform and Rypple integration

Microsoft Dynamics CRM Mobile on iPad

Microsoft puts Dynamics CRM on iPhone, Android and Windows Phone

Q2 2012 update to CRM platform will add native client apps for tablets and smartphones

Salesforce logo

Salesforce extends CRM platform with Desk.com launch

Tool allows firms to connect with customers over mobile and social networks

Infor releases mobile CRM tool with social networking and BI capabilities

Firm breaks into the mobile software market with two new apps

Salesforce acquires Model Metrics for social networking push

Company looks to mobile space with latest purchase

Fujitsu makes cloud bid with public and private offerings

Vendor targets enterprises and service providers with new cloud computing services

SAP extends CRM functionality with Business One update for small firms

Version 8.82 offers greater control over campaigns and customer relationships

Sage powers up the private cloud to offer SalesLogix CRM suite

Firm uses Amazon platform to offer hybrid service

Oracle launches CRM On Demand 19 with BlackBerry and iOS support

Update brings additional functionality for smartphone and tablet users

Sage S200 updated with iPhone and iPad compatibility

ERP system for SMBs gets improved CRM and migration tools

SAP boosts integration with Sybase mobile and database platforms

Company releases Unwired Platform 2.0 and announces ASE integration

SugarCRM goes social with iExtensions buy and integration moves

CRM vendor follows Salesforce's lead at SugarCon with slew of announcements

Salesforce expands social CRM capabilities with Radian6 buy

Acquisition will give more businesses the ability to track social media conversations

Sage updates CRM with iPhone and Twitter support

Business software firm improves manageability of customer interactions

CeBIT: SAP unveils Sales OnDemand social CRM tool

Software firm touts 'Facebook for the enterprise sales force'

Microsoft launches on-premise and hosted Dynamics CRM 2011

Product seeks to stay with familiar Outlook interface

Microsoft files suit over employee defection

CRM manager accused of jumping to Salesforce with confidential data

Gartner predicts boom in social CRM

Spending set to pass $1bn by 2013

Oracle launches Europe-based CRM service

Service can now be hosted on machines in EU

Salesforce.com highlights features of Spring 11 update

Collaboration and mobility highlight CRM update

Microsoft pushes the cloud with Dynamics CRM Online

Latest version offers on-premise and cloud options, with cloud first to ship

Zoho ties in support for QuickBooks and telephony

CRM service adds more integration tools

Infor touts CRM Epiphany Data Advisor updates

Firm promises better management of customer information

SAP moving forward with Business ByDesign

Rainer Zinow, Business ByDesign innovation vice president, talks to V3.co.uk about the SaaS suite's rocky start and future prospects

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